Hi,
1. When you enable create WordPress user while guest user submits the tickets through the form it should create a new user. If you are not able to get it working please raise a ticket here:- https://wsdesk.com/support/
One of our support executives will look into the issue and provide you with a fix.
2. You can create a new ticket from the main ticket area using a ‘+’ button at the top right corner of the main ticket list. Hope this is what you want. Please correct me if I wrongly understood your query.
Hi,
Tks for answer.
For 1, I’ve create ticket.
For 2, when I use the ‘+’ button, where can I select customer account ?
Regards.
Sam
Hi,
To create a new ticket, click on the ‘+’ button and enter the email address of the ticket requester in the raiser’s email id tab.
For further details please refer our documentation:- https://wsdesk.com/documentation/#tickets
