Plugin Contributor
Ewout
(@pomegranate)
Hi! you can find this option under PDF Invoice > Documents > Invoice
Let us know if you have any other questions!
Ewout
Hi Ewout
Thanks for your prompt reply.
I just took a screenshot but didn’t realise I couldn’t attach. So, yes I can see that option, however mine states:
New order (Admin email)
Cancelled order
Failed order
Order on-hold
Processing order
Completed order
Refunded order
Customer invoice (Manual email) ***so this is presumably the issue? The fact it is ‘Manual email’, but I’ve absolutely no idea how to change?
Plugin Contributor
Ewout
(@pomegranate)
No that email can only be sent manually (all order statuses have their own email already so the Customer Invoice email is just a bonus) – but you’re probably set if you attach it to the “Processing” or “Completed” email.
you’re probably set if you attach it to the “Processing” or “Completed” email.
Yes that was what I thought too, but no it’s still not being attached.
Ahhh! Got it! The attach to “Order on-hold” check box needed to be selected too.
Thank you for your patience Ewout. As I said before, this is a great plugin!
Plugin Contributor
Ewout
(@pomegranate)
You’re welcome, glad you found it! I have added a small hint in today’s update that will make it easier to find these settings since it looks like you’re not the only one having trouble finding them in the new version.
Ewout
Good idea, there’s more than one idiot out here lol.