• Resolved Valueweb

    (@taekwon)


    “Main features

    Automatically attach invoice PDF to WooCommerce emails of your choice”

    I have only recently started using this plugin, I love it (!), however I am sure that the invoice could be sent attached automatically with the woocommerce email.
    Am I missing an option somewhere or has that feature been removed?
    Thank you in advance.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Ewout

    (@pomegranate)

    Hi! you can find this option under PDF Invoice > Documents > Invoice

    Let us know if you have any other questions!
    Ewout

    Thread Starter Valueweb

    (@taekwon)

    Hi Ewout
    Thanks for your prompt reply.
    I just took a screenshot but didn’t realise I couldn’t attach. So, yes I can see that option, however mine states:

    New order (Admin email)
    Cancelled order
    Failed order
    Order on-hold
    Processing order
    Completed order
    Refunded order
    Customer invoice (Manual email) ***so this is presumably the issue? The fact it is ‘Manual email’, but I’ve absolutely no idea how to change?

    Plugin Contributor Ewout

    (@pomegranate)

    No that email can only be sent manually (all order statuses have their own email already so the Customer Invoice email is just a bonus) – but you’re probably set if you attach it to the “Processing” or “Completed” email.

    Thread Starter Valueweb

    (@taekwon)

    you’re probably set if you attach it to the “Processing” or “Completed” email.

    Yes that was what I thought too, but no it’s still not being attached.

    Thread Starter Valueweb

    (@taekwon)

    Ahhh! Got it! The attach to “Order on-hold” check box needed to be selected too.
    Thank you for your patience Ewout. As I said before, this is a great plugin!

    Plugin Contributor Ewout

    (@pomegranate)

    You’re welcome, glad you found it! I have added a small hint in today’s update that will make it easier to find these settings since it looks like you’re not the only one having trouble finding them in the new version.

    Ewout

    Thread Starter Valueweb

    (@taekwon)

    Good idea, there’s more than one idiot out here lol.

Viewing 7 replies - 1 through 7 (of 7 total)

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