• Resolved st5uzmloopsqz7dr9egp

    (@st5uzmloopsqz7dr9egp)


    Is it possible to send automatic reminders for recurring payments. For example I would like the reminder to be sent automatically 2 weeks before the payment is due. Then maybe one the day after it is due if they haven’t paid. Is there a way to do this?

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  • Thread Starter st5uzmloopsqz7dr9egp

    (@st5uzmloopsqz7dr9egp)

    Also, a follow up, does an email with the invoice send automatically to the person if a recurring payment is set up?

    Hello,

    Thank you for the e-mail.

    Unfortunately we do not have this option as recurring billing is when the system automatically takes out specified amount.

    For the second question, since the payment is taken out automatically, we could only send out the receipt for that particular payment.

    Thread Starter st5uzmloopsqz7dr9egp

    (@st5uzmloopsqz7dr9egp)

    FYI, this seems like it should be included. Maybe for a future release? Every single company that I have ever seen that takes automatic payments will send you an email the day of, or the day before the automatic payment is taken out. To warn you that it is happening. There really should be the ability to send a notice ahead of time. You already have the dates in the system. You can already send auto emails based on triggers using wp-crm, so How hard would it be to have the website automatically send an email based on the subscription dates you use when you set up recurring billing?

    Hello,

    I will pass this to our development department 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

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