Automations Screen not loading

  • Resolved toastix

    (@toastix)


    5 years ago

    Hi all,

    I have a big Problem with Automator Plugin.

    I can download and install the plugin.
    After that I tried to setup an Automation.
    I can choose whether I want a Recipe for a logged-in User or Anonymous and then nothing more happens. The screen is not loading…

    Does anyone had this problem before?

    I’m using WordPress 5.7.2 and AutomatorWP 1.6.0.
    I also tried it with an all new installation and no other plugin then automatorWP…

    Greetz and thx a lot..
    Toasti

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Ruben Garcia

    (@rubengc)

    5 years ago

    Hi @toastix

    Could you check if on this demo install you are able to access to the automations?
    Here is the link: https://tastewp.com/new/?pre-installed-plugin-slug=automatorwp

    At the moment you click here, a clean site will be generated with AutomatorWP installed

    This test will help us to meet from where the issue comes:
    1) If on this demo site the automations screen works
    Then the most probable issue on your site is that the AutomatorWP database tables has not been created, the cause is that the database user assigned to your WordPress does not have permissions to create new tables
    The solution is to contact to your hosting provide to update the database user permissions to allow create new database tables

    2) If on this demo site the automations screen not works
    The the issue comes from your browser that for some reason could block the javascript required from this screen
    The solution here will be to test your site with a different browser and ensure that javascript is enabled

    Hope it helps!

    Thread Starter toastix

    (@toastix)

    5 years ago

    thx a lot for your fast reply.
    On this demo site it works.
    so I will contact my provider and ask for permissions.

    thx a lot..

    Plugin Author Ruben Garcia

    (@rubengc)

    5 years ago

    You’re welcome @toastix

Viewing 3 replies - 1 through 3 (of 3 total)

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