• fyisoc

    (@fyisoc)


    Hey there,
    I have been using Autoptimize daily for some time now but suddenly it has stopped working entirely. I am up-to-date with v 2.3.4 but WordPress says it is “Disabled” and no matter what I do I cannot reactivate it, and it no longer shows under my Settings tab. My cache is getting large and I really need to get this working again. Any thoughts?

    Matt

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    hard to say;
    1. try removing AO entirely (delete) and re-install, re-activate and re-configure
    2. if that does not work, it could be a plugin conflict, so try to selectively disable and re-enable plugins one by one to find out which one?

    hope this helps,
    frank

    Thread Starter fyisoc

    (@fyisoc)

    Frank,
    I appreciate that — it would sure be nice if I could get in there to see what my settings actually are before having to reset them, though… I just get a 403 error when I attempt to go into the settings. I will try the options provided, but will probably have to wait until a slower period of the day.

    Thanks again
    Matt

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    I just get a 403 error when I attempt to go into the settings

    ah, so AO is active, but you can’t get to the settings page? and do you have any relevant info in the php errorlog?

    Thread Starter fyisoc

    (@fyisoc)

    Frank,
    I can make it go active for a moment but then if I refresh the plugins page it goes back to disabled status, for that brief period it will show up on my WP Settings tab but when I click through it redirects me to the 403 page.

    Below is my System Info from Elementor, not sure if that would help:

    == Server Environment ==
    Operating System: Linux
    Software: nginx
    MySQL version: 5.5.5
    PHP Version: 7.0.30
    PHP Max Input Vars: 6144
    PHP Max Post Size: 2047M
    GD Installed: Yes
    Write Permissions: There are some writing permissions issues with the following directories/files:
    – WordPress root directory
    Elementor Library: Connected

    == WordPress Environment ==
    Version: 4.9.5
    Site URL: https://fysociety.net
    Home URL: https://fysociety.net
    WP Multisite: No
    Max Upload Size: 2 GB
    Memory limit: 256M
    Permalink Structure: /%postname%/
    Language: en-US
    Timezone: America/Denver
    Debug Mode: Inactive

    == Theme ==
    Name: OceanWP
    Version: 1.5.13
    Author: Nick
    Child Theme: No

    == User ==
    Role: administrator
    WP Profile lang: en_US
    User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/66.0.3359.139 Safari/537.36

    == Active Plugins ==
    Akismet Anti-Spam
    Version: 4.0.3
    Author: Automattic

    AMP
    Version: 0.7.0
    Author: WordPress.com VIP, XWP, Google, and contributors

    AnyWhere Elementor Pro
    Version: 2.8.1
    Author: WebTechStreet

    Asgaros Forum
    Version: 1.8.4
    Author: Thomas Belser

    Blog Designer PRO
    Version: 2.1
    Author: Solwin Infotech

    Contact Form 7
    Version: 5.0.1
    Author: Takayuki Miyoshi

    Disable Author Pages
    Version: 0.11
    Author: Frank Staude

    Duplicate Post
    Version: 3.2.2
    Author: Enrico Battocchi

    Elementor
    Version: 2.0.12
    Author: Elementor.com

    Elementor Pro
    Version: 2.0.6
    Author: Elementor.com

    Facebook Feed WD
    Version: 5.0.31
    Author: WebDorado

    Featured Image From URL
    Version: 1.8.6
    Author: Marcel Jacques Machado

    Feed Them Social (Facebook, Instagram, Twitter, etc)
    Version: 2.4.0
    Author: SlickRemix

    Header Footer Elementor
    Version: 1.0.12
    Author: Brainstorm Force, Nikhil Chavan

    Jetpack by WordPress.com
    Version: 6.1
    Author: Automattic

    M Chart
    Version: 1.6.3
    Author: Jamie Poitra

    News, Magazine and Blog Elements
    Version: 2.0
    Author: eDataStyle

    Ocean Custom Sidebar
    Version: 1.0.3
    Author: OceanWP

    Ocean Extra
    Version: 1.4.11
    Author: OceanWP

    PhotoDropper
    Version: 2.3.4
    Author: PhotoDropper, LLC

    PJ News Ticker
    Version: 1.1.1
    Author: Paul Jura

    Poll, Survey, Quiz, Slideshow, Form, Story & Landing Page
    Version: 19.3.2
    Author: OpinionStage.com

    Press Elements – Widgets for Elementor
    Version: 1.7.2
    Author: Press Elements

    Quotes Collection
    Version: 2.0.10
    Author: Srini G

    Reaction Buttons
    Version: 2.1.6
    Author: Jakob Lenfers

    Smart Slider 3
    Version: 3.2.14
    Author: Nextend

    Tracking Code Manager
    Version: 1.11.7
    Author: IntellyWP

    Unlimited Background Slider
    Version: 1.1.1
    Author: eDataStyle

    WD manager
    Version: 1.3.9
    Author: WebDorado

    WP Native Articles
    Version: 1.5.2
    Author: OzTheGreat (WPArtisan)

    WP RSS Aggregator
    Version: 4.11.2
    Author: RebelCode

    WP RSS Aggregator – Feed to Post
    Version: 3.7.4
    Author: RebelCode

    WP RSS Aggregator – Full Text RSS Feeds
    Version: 1.3.1
    Author: RebelCode

    WP RSS Aggregator – Keyword Filtering
    Version: 1.6.1
    Author: RebelCode

    WP Scraper
    Version: 5.0
    Author: Allyson Rico, Robert Macchi

    WP Scraper Pro
    Version: 5.0
    Author: Allyson Rico, Robert Macchi

    WP Smush
    Version: 2.7.8
    Author: WPMU DEV

    Yoast SEO
    Version: 7.5
    Author: Team Yoast

    == Must-Use Plugins ==
    WP.com Site Helper
    Version:
    Author:

    == Debug ==
    Errors:
    ViewDestroyedError: View (cid: “view2897”) has already been destroyed and cannot be used.
    at https://fysociety.net/wp-content/plugins/elementor/assets/lib/backbone/backbone.marionette.min.js?ver=2.4.5 – 22:19954
    2018-04-12 18:23 +00:00

    SecurityError: Blocked a frame with origin “https://fysociety.net” from accessing a cross-origin frame.
    at https://fysociety.net/wp-content/plugins/elementor/assets/js/editor.min.js?ver=1.9.8 – 2:122721
    2018-04-05 03:04 +00:00

    SecurityError: Blocked a frame with origin “https://fysociety.net” from accessing a cross-origin frame.
    at https://fysociety.net/wp-content/plugins/elementor/assets/js/editor.min.js?ver=1.9.8 – 2:78146
    2018-04-05 03:03 +00:00

    TypeError: Cannot read property ‘html’ of undefined
    at https://fysociety.net/wp-content/plugins/elementor/assets/js/editor.min.js?ver=1.9.8 – 2:65592
    2018-04-04 20:44 +00:00
    x 5 times

    TypeError: $(…).newsTicker is not a function
    at https://fysociety.net/wp-content/plugins/news_magazine_and_blog_elements_pro/assets/news_magazine_and_blog_elements.js – 10:20
    2018-04-04 19:01 +00:00
    x 3 times

    TypeError: Cannot read property ‘html’ of undefined
    at https://fysociety.net/wp-content/plugins/elementor/assets/js/editor.min.js?ver=1.9.8 – 2:65592
    2018-04-04 17:31 +00:00

    TypeError: Cannot read property ‘errors’ of undefined
    at https://fysociety.net/wp-content/plugins/elementor/assets/js/editor.min.js?ver=1.9.8 – 2:114492
    2018-04-04 17:26 +00:00
    x 2 times

    TypeError: Cannot read property ‘html’ of undefined
    at https://fysociety.net/wp-content/plugins/elementor/assets/js/editor.min.js?ver=1.9.8 – 2:65592
    2018-04-04 17:25 +00:00
    x 4 times

    TypeError: Cannot read property ‘style’ of undefined
    at https://fysociety.net/wp-admin/js/editor.min.js?ver=4.9.5 – 1:694
    2018-04-04 16:27 +00:00
    x 7 times

    TypeError: Cannot read property ‘html’ of undefined
    at https://fysociety.net/wp-content/plugins/elementor/assets/js/editor.min.js?ver=1.9.8 – 2:65592
    2018-03-30 06:39 +00:00
    x 2 times

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    == Must-Use Plugins ==
    WP.com Site Helper
    Version:
    Author:

    does this mean you are hosted on wordpress.com ?

Viewing 5 replies - 1 through 5 (of 5 total)

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