autoptimize image optimization not working

Resolved vimalroy
(@vimalroy)

6 years ago

hi,

when i use the Image optimization option in Autoptimize, it doesn’t work. all image gone cracked!!. no images are showing in the website(shortpixel CDN based).what is the issue?

The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Author Optimizing Matters
(@optimizingmatters)

6 years ago

Hard to say, can you share:
* a screenshot?
* the URL of one of the broken images?

frank
Thread Starter vimalroy
(@vimalroy)

6 years ago
@optimizingmatters
here is the screenshot of broken images

https://desklog.io/wp-content/themes/desklog/assets/images/Desklog_Employee_Time_Tracking_Software_Monitoring_Tool.png

and when i open the image link ( https://cdn.shortpixel.ai/client/to_webp,q_glossy,ret_img/wp-content/themes/desklog/assets/images/Supervise.png ), which shows

{“Status”:-1,”Message”:”Invalid URL. “}
- This reply was modified 6 years ago by vimalroy.
Plugin Author Optimizing Matters
(@optimizingmatters)

6 years ago

Hmm … you seem to have a plugin that removes the domain from URL’s and that is inadvertently also removing the domain from the optimized image URL. Can you disable that domain-removing function/ plugin?

Thread Starter vimalroy
(@vimalroy)

6 years ago

i dont have any domain-removing plugin!!. i have 2 plugins named “Custom Permalinks” & “Redirection” and which is used for to Set the URL of any post, page, tag or category to anything you want & the redirection of a particular page.
Plugin Author Optimizing Matters
(@optimizingmatters)

6 years ago
well, looking at the HTML source I do see the domain missing in your images:
```
<img src="wp-content/themes/desklog/assets/images/Supervise.png"/>
```
which is consistent with the domain missing in the optimized URL as well, compare:

https://cdn.shortpixel.ai/client/to_webp,q_glossy,ret_img/wp-content/themes/desklog/assets/images/Supervise.png
which should actually be
https://cdn.shortpixel.ai/client/to_webp,q_glossy,ret_img/<strong>https://desklog.io/</strong>wp-content/themes/desklog/assets/images/Supervise.png

so I can only confirm the problem, but cannot tell you where/ how to fix vimalroy … :-/
Thread Starter vimalroy
(@vimalroy)

6 years ago

oh thank you @optimizingmatters !! the issue is based on the domain missing in the image URL and when i include the domain name to URL it works perfectly.

Thank you for the solution!! <3

Plugin Author Optimizing Matters
(@optimizingmatters)

6 years ago

you’re welcome, feel free to leave a review of the plugin and support here! 🙂