Autoptimize not shown in settings

  • bpeijnenburg

    (@bpeijnenburg)


    5 years, 12 months ago

    Since today my Autoptimize plugin is not shown in my settings anymore, nor in my plugins.
    However, when I tried to reinstall, I got this message:
    (Translated from native language and data removed in CAPITAL LETTERS)

    Destination folder already exists. /data/sites/web/DIRECTORY/subsites/MYURL/wp-content/plugins/autoptimize/

    Plugin-installation failed.

    Any idea?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    5 years, 12 months ago

    reinstalling does not work because apparently it is still there even when not visible in settings.

    now for the reason why it would not be visible; a conflict with another plugin or a setting at your hoster maybe prohibiting the use of AO?

    Thread Starter bpeijnenburg

    (@bpeijnenburg)

    5 years, 11 months ago

    I have no clue why, because my settings are similar to my other two websites, I am using the same plugins, same provider, same theme > there the plugin is still visible in the side bar. How can I remove the plugin and re-install?

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    5 years, 11 months ago

    How can I remove the plugin and re-install?

    use your hoster’s file manager or (s)ftp or a “file manager” plugin to remove autoptimize in wp-content/plugins.

Viewing 3 replies - 1 through 3 (of 3 total)

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