Autoptimize uninstall breaking site

Resolved pippywp
(@pippywp)

5 years, 10 months ago

I’m trying to uninstall Autoptimize as I no longer need it, but if I uncheck the boxes or deactivate the plugin, it breaks my site. The structure of the site changes so that images are overlapping text. How can I uninstall the plugin without this issue occurring? Thanks.

Viewing 11 replies - 1 through 11 (of 11 total)

jordanwebdev
(@jordanwebdev)

5 years, 10 months ago

Just a guess, but try going to the wp-content folder > cache and delete the autoptimize directory. It may be an issue with a conflict with another cache plugin you may have running. Make a backup of your site before making these changes.

Plugin Author Optimizing Matters
(@optimizingmatters)

5 years, 10 months ago

na, just clear any page cache(s) you might have and things should work 🙂

Thread Starter pippywp
(@pippywp)

5 years, 10 months ago

Neither of these suggestions worked. Deleted all caches and deleted everything related to Autoptimize in the wp-content folder -> no change. Any other ideas? Please help!

Plugin Author Optimizing Matters
(@optimizingmatters)

5 years, 10 months ago

can you provide your site’s URL so I can have a look at what is happening pippywp ?

Thread Starter pippywp
(@pippywp)

5 years, 10 months ago

sdveterinary.wpengine.com

It’s a staging site so there’s a login – here are the details: https://onetimesecret.com/secret/r3mqrtb8tpszh8nhqz7jl2y1fb4tneq

Thread Starter pippywp
(@pippywp)

5 years, 10 months ago

This is what it should look like (currently still has the Autoptimize plugin): https://www.smalldoorvet.com/

Plugin Author Optimizing Matters
(@optimizingmatters)

5 years, 10 months ago

OK, had a quick look and Autoptimize is not active on the site any more as the word autoptimize is not found in the HTML and the CSS and JS are not optimized:

So if there are issues, those are not caused by AO I’m afraid pippywp .. :-/

Thread Starter pippywp
(@pippywp)

5 years, 10 months ago

But this problem only occurs when I delete Autoptimize… so surely it has to be causing it?

Plugin Author Optimizing Matters
(@optimizingmatters)

5 years, 10 months ago

Not possible I’m afraid; AO when disabled (and provided all caches have been cleared) is gone and it does not make any changes to the original CSS/ JS (it replaces those on the fly by the autoptimized files).

The only thing that might be happening is that AO by accident ‘fixed’ a problem in the original CSS/ JS, which now with AO off is visible?

Thread Starter pippywp
(@pippywp)

5 years, 10 months ago

Ok, thank you for your help.

Plugin Author Optimizing Matters
(@optimizingmatters)

5 years, 10 months ago

you’re welcome pippywp 🙂

Viewing 11 replies - 1 through 11 (of 11 total)

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