• Resolved sequoiavalleyfarms1

    (@sequoiavalleyfarms1)


    HI there,

    I’m trying to install Autoptimize and am using the Shotpimizer theme. WP plug in page says ‘not supported’ so I manually downloaded, zipped and installed myself. This message appears each time:

    “autoptimize” has been deactivated, it interferes with site operation and is not supported on WordPress.com.”

    I have deactivated all current plug ins bar woocommerce, kirki, jetpack and akismet. Nothing seems to work. Interestingly, i can see Autoptimizer in Settings>Autoptimizer, but when I select this option, I receive
    “Sorry, you are not allowed to access this page.”

    Is there a way around this and are there specific plug-ins I need to be aware of that conflict with Autoptimize? I’ve been advised to use this plug in to fix some issues I’m having with my site in mobile and tablet view.

    Any help would be appreciated.

    Cheers

    Shan

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    nothing much you or I can do Shan; Automattic/ wordpress.com does not allow Autoptimize to be used :-/

    frank

    Thread Starter sequoiavalleyfarms1

    (@sequoiavalleyfarms1)

    That’s a shame Frank, so I take it ww.wp.xz.cn will allow it though or is this some sort of general WP issue that’s waiting to be resolved? Sorry this is the case as I’ve heard such great things about Autoptimize.

    Cheers

    Shan

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    No, it’s not a general WP issue, it works great generally, it’s just that wordpress.com (automattic) does not allow it, so if you want to use AO you’ll have to migrate to a more .. flexible hosting company? 😉

Viewing 3 replies - 1 through 3 (of 3 total)

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