AutoSSL Not Retrieving/WordPress Redirect

  • jason_hayes

    (@jason_hayes)


    8 years, 7 months ago

    I have my site url and install directory set to https:// but my certificate with Comodo using AutoSSL(retreived every 90 days) won’t retrieve a new cert. It’s giving me the following error from cPanel:

    The validation required 1 HTTP redirect, but the AutoSSL provider “cPanel (powered by Comodo)” does not permit HTTP redirects. When the system accessed the “http://huntsvillerenter.com/.well-known/pki-validation/B9210BD699B0064AE018CAE49D948406.txt” URL, it redirected to the “https://huntsvillerenter.com/.well-known/pki-validation/B9210BD699B0064AE018CAE49D948406.txt” URL.

    I’ve contacted my firewall company and they set it to bypass the firewall for certificate retrievals. I’ve also contacted my hosting company who’s manually retrieved it for me. They’ve said to inquire if it’s a WordPress issue. Has anyone else had this problem?

Viewing 1 replies (of 1 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    8 years, 7 months ago

    SSL certificates are handled at a level well above WordPress. This is a hosting configuration issue. Please work with your host.

Viewing 1 replies (of 1 total)

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