• Resolved Edu Salgado

    (@riotbr)


    Hello! I have a very specific case and I haven’t found any help within it.

    My client has an “on demand” sales modality on his website and consists of the following: as they are t-shirts, the availability/delivery period is the same as for post-sale production, that is, the t-shirt is purchased and the product will be shipped in the period of 10 days.

    Do you understand that in the case of this missing value, would it not be correct to indicate a specific date in each product variable, since this only depends on the date of purchase?

    Is there any way around this situation?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Ronny Adsetts

    (@ronnyadsetts)

    We have the same issue here. We have a number of products that we order on demand – we don’t stock the entire brand range but do offer them all for sale. The availability period is fixed for these product categories and is determined by the date of purchase. We have meta-fields that display this information but no way to sensibly set it in the plugin.

    It would be nice to be able to set this via an attribute mapping.

    Sean O))) a11n

    (@seanomattic)

    Hi @riotbr,

    My client has an “on demand” sales modality on his website

    It would be great to get some more information here, how is this ‘on demand’ product configured? Are you using a plugin to achieve this function?

    It would be great if you could share your current System Status Report so we can get a better idea of what you’re working with. You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

    Any screenshots of the missing values or a link to the page would also be helpful.

    Thanks!

    @ronnyadsetts, happy to help in this thread of the suggestions apply to your situation. If not, please open a new ticket.

    Ronny Adsetts

    (@ronnyadsetts)

    Hi @seanomattic,

    I’m happy to tag along here. My problem is essentially the same as @riotbr , in that the the only way I can find to provide “availability” data for products to the merchant feed via this plugin is by setting an exact date on a per-product basis.

    What’s needed is a way to dynamically set the “availability” data for products so we can say “3 days” or whatever rather than May 20th and then update it tomorrow to say May 21st ad infinitum.

    Ronny

    Thread Starter Edu Salgado

    (@riotbr)

    Hi, @seanomattic . Thanks for the attention.

    This kind of sale doesn’t have the necessary configuration. While Woocommerce allows you to configure a specific availability date, this modality is based on “production and shipping 10 days after confirming the purchase”, you know?

    It’s impossible to carry out this configuration for the entire catalog, since updating this date, in standard functionality, would require daily editing.

    Today, the product page has a fixed message saying “On demand (production and shipping after 10 days from payment confirmation date).

    So, as a result, it is interesting to know how to resolve, at least on the plugin side, this input of information to be in compliance.

    Plugin Support c3zh

    (@c3zh)

    Hello,

    Although this is not an option that occurs by default in this extension, a possible workaround would be to use the “shipping” attribute, which allows you to set a “transit_time_label” in your product feed. This label can be used to specify how many days it takes for the product to be shipped, which can be portrayed as an additional information to users.

    Then you can automate updates for the feed on a daily basis.

    This would require some custom code. If you are interested in hiring a developer to add that capability please check out our customizations page.

Viewing 5 replies - 1 through 5 (of 5 total)

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