avif conversion does not work – error 0

  • Resolved Simivar

    (@simivar)


    2 years, 9 months ago

    Hello,

    I am re-working my page on a fresh installation on WordPress in order to optimize it how much as possible. Currently, it’s running under a test domain. I’ve downloaded your plugin and converted all the images to the WebP format and it worked perfectly. I was amazed with the build quality of the tool and everything around it. I decided to buy the PRO version to do the AVIF conversion. Unfortunately, when I am trying to do batch conversion to the AVIF nothing happens. All I can see is errors:

    21:53:51 - There was an error connecting to the API, received a response code of 0: "/usr/home/crexst/domains/crexst.usermd.net/public_html/wp-content/uploads/2023/07/Zrzut-ekranu-2023-07-29-120214-868x479.png".

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    2 years, 9 months ago

    Hi @simivar,

    Thank you for your message.

    According to WordPress forum rules, I can only help with the free version of the plugin here. You are using the PRO version, so please write to me directly at the e-mail address: hello(at)mattplugins.com. I will try to help you there.

    Thank you for your understanding!

    Best,
    Mateusz

Viewing 1 replies (of 1 total)

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