Avoid.

  • deadl

    (@deadl)


    4 years, 10 months ago

    This has had a disastrous affect on my website – and it’s not an easy to remove plugin either.

    It has caused my CLS to fall from 88-92 on my product pages to 32-34. It has added 6.4 seconds to the main-thread work, it has removed images widths and heights (which has knockons elsewhere), it has flagged errors for ‘chaining critical requests’ and I can’t remove the damn thing either. It has really messed up a lot of work that I’d done and i feel stupid having downloaded it.

    I was trying to fix an issue with my current product gallery display and this has only made it ten times worse. I don’t have FTP access currently, so I’m stuck with it until that gets resolved too.

    Avoid.

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  • Plugin Contributor Md Khalil Uddin

    (@khalilu)

    4 years, 10 months ago

    Hi @deadl

    Thank you for your feedback.

    It is really sorrowful to hear that you have faced such an issue. We always try to provide as many bug-free products as possible but sometimes things happen out of our control since there are tons of problems out there with WordPress plugins and themes. We have tested the plugin on our local site and we didn’t get any issues like yours. Use the demo page of the plugin to generate a performance, accessibility report. If you don’t bother to generate a report just check here to see a generated reported. The issues you have faced are very unique that anybody has ever reported regarding the plugin.

    It would be great if you contact us for a solution. We would love to see the issues and figure out the best possible solution for you. An opportunity would be much appreciated.

    It is really frustrating to see that you have directly come to the review section without seeking our help first. Feel free to contact us. We have a dedicated team to offer incredible support to our valued users.

    We are waiting for your kind response and would love to assist you instantly. Have a great day! Stay safe and well.

    Thanking you-
    The ShapedPlugin Team

    Plugin Contributor Md Khalil Uddin

    (@khalilu)

    4 years, 10 months ago

    Hi @deadl

    We have updated the plugin today fixing few issues. Can you please try the latest version and let us know if your issue is fixed?

    The issues are already fixed in 1.0.8 (see more: https://ww.wp.xz.cn/plugins/gallery-slider-for-woocommerce/#developers ).

    However, if you are happy with this plugin and support, please inspire us by revising your review for the plugin.

    Thank you very much!

Viewing 2 replies - 1 through 2 (of 2 total)

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