Awesome Plugin is not working.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter izharusmani

    (@izharusmani)

    4 years, 8 months ago

    Awesome Support Plugin is not working. At the time of plugin activation Fatal Error is showing. Please look into it and let me know.

    Thank you!

    sademhaj

    (@jahmedas)

    4 years, 8 months ago

    Hi @izharusmani

    Could you please specify the error? This may be a plugin or theme conflict. Please attempt to disable all plugins, and switch to the default Twenty Nineteen theme. If the problem goes away, enable them one by one to identify the source of the problem.
    Please make sure you have the minimum requirements for the Awesome Support to use the plugin.

    Regards

    Thread Starter izharusmani

    (@izharusmani)

    4 years, 8 months ago

    Hi,

    https://prnt.sc/1tkk29b

    Please look above link of screenshot. Please look into it and resolve this problem.

    Thanks
    Izhar

    sademhaj

    (@jahmedas)

    4 years, 8 months ago

    Hi @izharusmani
    while I investigate, let’s see if you might be running into conflicts with your theme or another plugin. The fastest way to find out for sure is to start by temporarily switching your theme to one of the basic WP themes (e.g.2015/16/17/19/20). Then, if the issue still keeps happening, try turning off other plugins one by one until the problem disappears. The last one that you turned off before the problem is fixed is the one conflicting.

    Regards.

    Plugin Author Yeison Baron

    (@yeisonbp)

    4 years, 8 months ago

    Hi,

    Marking this topic as solved. Any questions, we are here to help :).

Viewing 5 replies - 1 through 5 (of 5 total)

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