Awesome Support plugin sets no-cache header

Hi There,

Thank you for reaching out to us, and I apologize for the inconvenience you are experiencing with the Awesome Support plugin and its impact on your website’s performance.

The issue you’ve described, where activating the Awesome Support plugin results in all pages of your website loading with a no-cache HTTP response header, can indeed cause performance problems by preventing caching. We understand the importance of website speed and are committed to helping you resolve this matter promptly.

To address this issue and improve your website’s performance, please follow these steps:

1. Update the Plugin: Ensure that you are using the latest version of the Awesome Support plugin. We often release updates that address bugs and compatibility issues.
2. Theme Compatibility: As you mentioned using the Impreza theme, ensure that the theme and the plugin are compatible. Sometimes, theme-specific settings can conflict with plugin functionality.
3. Caching Plugin: If you are using a caching plugin, make sure it’s configured correctly to work alongside the Awesome Support plugin.

If you have already tried these steps and the issue persists, please provide us with more details about your setup and any error messages you encounter. This information will help us investigate the problem further and provide you with a more specific solution.

We understand the importance of a fast and responsive website, and we are committed to assisting you in resolving this issue as quickly as possible.

Thank you for your patience and cooperation.

Best regards,