• Resolved Lapenna

    (@cerosso)


    Non riesco ad entrare nel mio sito appena accedo alla finestra word press per entrare in bacheca, inserisco il login la password , mi si apre una finestra dove mi si dice :Si è verificato un errore critico su questo sito web.

    Ulteriori informazioni sulla risoluzione dei problemi di WordPress.ho contattato il mio Hosting , disabilitato i plugin il file .htaccess è stato controlla to ma non riusciamo a trovare l’errore , anche provando ad entrare https://eccofatto.click/wp-admin/ non riesco come faccio mi potete aiutare?

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 25 total)
  • Thread Starter Lapenna

    (@cerosso)

    tra l’altro vedo il mio sito sul Web ma non riesco ad entrare con la login di wordpress

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Errors like this are logged. Check the error log on your server. If you can’t find the log, please contact your host.

    Meantime, enable wp_debug and wp_debug_log and after an error, look at wp-content/debug.log to see if anything gets logged there. https://ww.wp.xz.cn/support/article/debugging-in-wordpress/

    You can also try this: Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you cannot access wp-admin, there are other ways to deactivate plugins:  https://ww.wp.xz.cn/support/article/faq-troubleshooting/#how-to-deactivate-all-plugins-when-not-able-to-access-the-administrative-menus

    Thread Starter Lapenna

    (@cerosso)

    Buona sera ho fatto le procedure che lei mi ha suggerito , ma non è servito a niente l’errore è sempre quello .
    Posso inviarle il file wp.config.php per controllare se va bene?

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    No. Did you enable debugging? What’s in the debug log and your server’s error log?

    Thread Starter Lapenna

    (@cerosso)

    Che file devo quardare ? non sono pratica?

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Again, Idid not ask for wp-config.php and I removed that response. What’s in your wp-content/debug.log file?

    Thread Starter Lapenna

    (@cerosso)

    salve io ho trovato questo:

    [06-Jan-2022 22:26:28 UTC] WpssoUtil::get_image_url_info warning: Slow PHP function detected - getimagesize() took 8.966 secs for https://eccofatto.click/wp-content/uploads/2021/09/Native1-500x243.jpg (longer than recommended max of 1.500 secs).
    [07-Jan-2022 10:04:51 UTC] WpssoUtil::get_image_url_info warning: Slow PHP function detected - getimagesize() took 2.147 secs for https://www.altroconsumo.it/-/media/altroconsumo/images/home/alimentazione/fare-la-spesa/news/biodegradabili.png?la=it-it&mw=960&hash=E2B9465F84FBCE97467BF3E90AF880381A3B61E1 (longer than recommended max of 1.500 secs).
    [07-Jan-2022 10:04:51 UTC] WpssoUtil::get_image_url_info warning: Slow PHP function detected - getimagesize() took 9.541 secs for https://eccofatto.click/wp-content/uploads/2021/09/Native1-500x243.jpg (longer than recommended max of 1.500 secs).
    [08-Jan-2022 15:50:33 UTC] WpssoUtil::get_image_url_info warning: Slow PHP function detected - getimagesize() took 3.809 secs for https://eccofatto.click/wp-content/uploads/2021/09/Native1-500x243.jpg (longer than recommended max of 1.500 secs).
    [09-Jan-2022 17:41:37 UTC] SucomCache::get error: Error removing cache file /homepages/43/d738173677/htdocs/clickandbuilds/prova/wp-content/cache/wpsso/b839e35c778fca4964168e57d9390d3c.jpg.
    [09-Jan-2022 17:41:43 UTC] WpssoUtil::get_image_url_info warning: Slow PHP function detected - getimagesize() took 5.893 secs for https://eccofatto.click/wp-content/uploads/2021/09/Native1-500x243.jpg (longer than recommended max of 1.500 secs).
    [09-Jan-2022 17:41:43 UTC] WpssoUtil::get_image_url_info warning: Slow PHP function detected - getimagesize() took 6.260 secs for https://eccofatto.click/wp-content/uploads/2021/09/Native1-500x243.jpg (longer than recommended max of 1.500 secs).
    [09-Jan-2022 17:41:45 UTC] SucomCache::get error: Error removing cache file /homepages/43/d738173677/htdocs/clickandbuilds/prova/wp-content/cache/wpsso/d3d8e5ca942862b041bdb7e040131853.jpg.
    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    These performance issues seem like a hosting problem. Do you have a very large site or are you using a minimal hosting plan?

    Thread Starter Lapenna

    (@cerosso)

    l’hosting che ho è 1&1 Hosting Business
    Memoria
    288 MB di 2 GB utilizzato
    il sito naviga abbastanza bene, ma questo cosa c’entra con in fatto che non riesco ad entrare nella mia bacheca

    • This reply was modified 3 years ago by Lapenna.
    Thread Starter Lapenna

    (@cerosso)

    loro mi hanno detto che è un problema di wordpress

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Do you have ImageMagick installed on your hosting? And, is this the server error log or wordpress’ debug.log?

    Thread Starter Lapenna

    (@cerosso)

    no non ho installato ImageMagick e debug.log è nella cartella wp-content di eccofatto.click

    • This reply was modified 3 years ago by Lapenna.
    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    The “wpsso” indicates that this plugin may be involved. Does disabling it make the errors go away? If so, I recommend asking at https://ww.wp.xz.cn/support/plugin/wpsso/#new-post so the plugin’s developers and support community can help you with this.

    Thread Starter Lapenna

    (@cerosso)

    ho controllato ma tra i miei plugin non c’è https://ww.wp.xz.cn/plugins/wpsso/ ho di nuovo controllato il file debug che riscrivo qui :

    [06-Jan-2022 22:26:28 UTC] WpssoUtil::get_image_url_info warning: Slow PHP function detected - getimagesize() took 8.966 secs for https://eccofatto.click/wp-content/uploads/2021/09/Native1-500x243.jpg (longer than recommended max of 1.500 secs).
    [07-Jan-2022 10:04:51 UTC] WpssoUtil::get_image_url_info warning: Slow PHP function detected - getimagesize() took 2.147 secs for https://www.altroconsumo.it/-/media/altroconsumo/images/home/alimentazione/fare-la-spesa/news/biodegradabili.png?la=it-it&mw=960&hash=E2B9465F84FBCE97467BF3E90AF880381A3B61E1 (longer than recommended max of 1.500 secs).
    [07-Jan-2022 10:04:51 UTC] WpssoUtil::get_image_url_info warning: Slow PHP function detected - getimagesize() took 9.541 secs for https://eccofatto.click/wp-content/uploads/2021/09/Native1-500x243.jpg (longer than recommended max of 1.500 secs).
    [08-Jan-2022 15:50:33 UTC] WpssoUtil::get_image_url_info warning: Slow PHP function detected - getimagesize() took 3.809 secs for https://eccofatto.click/wp-content/uploads/2021/09/Native1-500x243.jpg (longer than recommended max of 1.500 secs).
    [09-Jan-2022 17:41:37 UTC] SucomCache::get error: Error removing cache file /homepages/43/d738173677/htdocs/clickandbuilds/prova/wp-content/cache/wpsso/b839e35c778fca4964168e57d9390d3c.jpg.
    [09-Jan-2022 17:41:43 UTC] WpssoUtil::get_image_url_info warning: Slow PHP function detected - getimagesize() took 5.893 secs for https://eccofatto.click/wp-content/uploads/2021/09/Native1-500x243.jpg (longer than recommended max of 1.500 secs).
    [09-Jan-2022 17:41:43 UTC] WpssoUtil::get_image_url_info warning: Slow PHP function detected - getimagesize() took 6.260 secs for https://eccofatto.click/wp-content/uploads/2021/09/Native1-500x243.jpg (longer than recommended max of 1.500 secs).
    [09-Jan-2022 17:41:45 UTC] SucomCache::get error: Error removing cache file /homepages/43/d738173677/htdocs/clickandbuilds/prova/wp-content/cache/wpsso/d3d8e5ca942862b041bdb7e040131853.jpg.

    ho cambiato il piano Hosting e il file prova non piu’ attivo da un errore 404

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Something’s going on with one of your plugins.

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

Viewing 15 replies - 1 through 15 (of 25 total)

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