• Resolved bkkong

    (@bkkong)


    Hello,

    I am using the plugin backWPup to back up my website but it systematically crashes at 63% create archive and 74% try to create backup archive

    Here below is the debugg info:

    WordPress version: 5.4.2
    BackWPup version: 3.7.1
    PHP version: 7.3.12 (64bit)
    MySQL version: 5.6.43
    cURL version: 7.62.0
    cURL SSL version: OpenSSL/1.0.2k
    WP-Cron url: https://dopaigo.io/wp-cron.php
    Server self connect: Response Test O.K.
    Document root: /home/cp691422/public_html/dopaigo.io
    Temp folder: /home/cp691422/public_html/dopaigo.io/wp-content/uploads/backwpup-1ee1ad-temp/
    Log folder: /home/cp691422/public_html/dopaigo.io/wp-content/uploads/backwpup-1ee1ad-logs/
    Server: Apache
    Operating System: Linux
    PHP SAPI: litespeed
    Current PHP user: cp691422
    Maximum execution time: 90 seconds
    BackWPup maximum script execution time: 24 seconds
    Alternative WP Cron: Off
    Disabled WP Cron: Off
    CHMOD Dir: 0755
    Server Time: 7:24
    Blog Time: 14:24
    Blog Timezone:
    Blog Time offset: 7 hours
    Blog language: en-US
    MySQL Client encoding: utf8mb4
    PHP Memory limit: 256M
    WP memory limit: 256M
    WP maximum memory limit: 256M
    Memory in use: 54.50 MB
    Loaded PHP Extensions:: Core, PDO, Phar, Reflection, SPL, SimpleXML, bcmath, bz2, calendar, ctype, curl, date, dom, exif, filter, ftp, gd, gettext, gmp, hash, iconv, imap, json, libxml, litespeed, mbstring, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_sqlite, posix, readline, session, shmop, sockets, sqlite3, standard, tokenizer, wddx, xml, xmlreader, xmlwriter, xsl, zlib

    Can you please assist ?

    Thank you,

Viewing 2 replies - 1 through 2 (of 2 total)
  • @bkkong
    Please go to BackWPUp -> Settings -> Logs -> Logging Level -> Debug(not translated ) if you not already set, re-run it again and give us debug log.
    You can get backup log at : BackWpUp -> Logs
    Thanks!

    @bkkong
    since we haven’t heard back from you, I’m going to mark it as resolved.
    If you’re still having problems, feel free to let us know ;),

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Back up crash with backWPup’ is closed to new replies.