Back-up failed

Hi @rontetteroo

Your backup process failed because of your caching plugin which removed files that our plugin was processing during the backup.

Please open first section of the plugin named: “What will be backed up?”
Find subsection named: “Exclude by folder / file name (case-sensitive)”
Here add these three rules, like on image: https://prnt.sc/9oftADPd_Z7e

Once you do that, please follow these steps:

1. Go to “Other options” section
2. Change backup method: https://prnt.sc/1s1ofpa
3. Disable PHP CLI checking: https://prnt.sc/1sljr31
4. Save “Other options” section
5. Force stop both processes: https://prnt.sc/1trv1tm

That method should automatically detect file removal and exclude it from queue of files. If that won’t work you can simply exclude cache directory in our exclusion rules: ***ABSPATH***/wp-content/cache
– Insert above line into “Exclude by directory path”, cache is not required to be included in backup as it will be regenerated after migration by caching plugin.

Let me know if that resolves your issue 🙂
Thank you!