Back-up keeps on getting stuck

  • Resolved sorenf

    (@sorenf)


    5 years ago

    Hello!

    I’m using Updraft to back-up our WordPress site to Google Drive but 8 times out of 10, the back-up gets stuck in the uploading to Google Drive phase. The ‘next resumption’ doesn’t start but the countdown keeps on running until we eventually have to hit cancel ourselves.

    Any idea what’s going on?

Viewing 1 replies (of 1 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    5 years ago

    Hi,

    To help us find out the cause of the issue, can you please send us a copy of the latest full backup log? This can be found in the UpdraftPlus Existing Backups tab.
    The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

    Regards,
    Bryle

Viewing 1 replies (of 1 total)

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  • 1 reply
  • 2 participants
  • Last reply from: bcrodua
  • Last activity: 5 years ago
  • Status: resolved