Backend and Plugins not loading/working

  • mnagakawa

    (@mnagakawa)


    1 year, 1 month ago

    Over the past few months, I’ve noticed my job’s WordPress site working less and less. At first it started with the Highlights feature on our homepage (Portfolios on the backend) no longer loading when clicked on. Then, certain features and plugins on the backend stopped working. For example I can no longer see anything when I click on our Google Site Kit/Bluehost, files in our Media Library stopped displaying, and a flipbook plugin stopped allowing me to edit/upload new PDFs to create into flipbooks.

    Here are some screenshots to go along with the examples:

    It looks like our OnePress theme expired May 2023, but I’ve still been able to edit the site just fine until the past few months. I installed/deleted a File Manager plugin last month, so I’m not sure if that made things worse. I’ve also tried deleting/reinstalling some plugins, deleting cache, and backing up our site and now I’m stumped. Could it just be an issue with expired licensing or are there bigger issues?

    I’m sorry if this isn’t the right place to ask for help or if I sound dumb, please direct me to the appropriate forum/site if needed! I didn’t set up this WordPress site, and the backend and overall website have always felt so disorganized and hard to navigate – I’m losing my mind a little! Any advice is appreciated.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator threadi

    (@threadi)

    1 year, 1 month ago

    I can totally understand how strange that seems to you – I feel the same way right now. An admin area that only loads halfway in some cases is something you rarely see.

    Can you still access Tools > Site Health? If so, do you see any anomalies there?

    A look at the error log could also help. Perhaps server-side errors are occurring and these could be identified there. Your hoster’s support can help you find the error log.

    Thread Starter mnagakawa

    (@mnagakawa)

    1 year, 1 month ago

    Hi, thank you for replying! I can still access Site Health, but it seems to be stuck on “Results are still loading”on the Status tab and when I click on the Info tab, none of the items will open either.

    I installed the Error Log Monitor and WP Debug plugins and these are what popped up, but I don’t understand what they mean.

    Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the custom-fonts domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home3/esgvjcco/public_html/wp-includes/functions.php on line 6121

    Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the img-slider domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home3/esgvjcco/public_html/wp-includes/functions.php on line 6121

    Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the photo-gallery domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home3/esgvjcco/public_html/wp-includes/functions.php on line 6121

    Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the add-search-to-menu domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home3/esgvjcco/public_html/wp-includes/functions.php on line 6121

    Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the image-hover-effects-ultimate-visual-composer domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home3/esgvjcco/public_html/wp-includes/functions.php on line 6121

    Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the onepress-plus domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home3/esgvjcco/public_html/wp-includes/functions.php on line 6121

    Warning: Cannot modify header information – headers already sent by (output started at /home3/esgvjcco/public_html/wp-includes/functions.php:6121) in /home3/esgvjcco/public_html/wp-includes/functions.php on line 7168

    Warning: Cannot modify header information – headers already sent by (output started at /home3/esgvjcco/public_html/wp-includes/functions.php:6121) in /home3/esgvjcco/public_html/wp-includes/functions.php on line 7144

    Warning: Cannot modify header information – headers already sent by (output started at /home3/esgvjcco/public_html/wp-includes/functions.php:6121) in /home3/esgvjcco/public_html/wp-includes/pluggable.php on line 1450

    Warning: Cannot modify header information – headers already sent by (output started at /home3/esgvjcco/public_html/wp-includes/functions.php:6121) in /home3/esgvjcco/public_html/wp-includes/pluggable.php on line 1453

    Moderator threadi

    (@threadi)

    1 year, 1 month ago

    These are messages that refer to the fact that several of your plugins are not compatible with the WordPress you are using. You have the following options:

    • Install all pending updates. The theme developers may have already provided a fix.
    • Disable the output of PHP notices. This either happens because your WordPress is running in debug mode OR your hosting is outputting PHP errors. The support of your hoster might help here.
    • Or downgrade to WordPress 6.6.2 and then wait some time until you go back to 6.8.x until the plugin developers have caught up.
    • Or simply wait until the theme developers make changes in this regard. You might want to contact their support here: https://ww.wp.xz.cn/support/plugin/redux-framework/

    See also the information from the core developers about the upcoming changes for theme developers from a few months ago: https://make.ww.wp.xz.cn/core/2024/10/21/i18n-improvements-6-7/

    However, I have the impression that these messages do not explain the strange behavior of your cheek. There must be another reason. But this is still not apparent to me.

    Thread Starter mnagakawa

    (@mnagakawa)

    1 year ago

    Thank you so much for sharing a few options to try! I fear this isn’t the cause behind the main issues I’m experiencing either, but I really appreciate your suggestions. I’ll try contacting our host/theme support.

Viewing 4 replies - 1 through 4 (of 4 total)

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