Backend error after updating the plugin

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author ThimPress

    (@thimpress)

    2 years, 4 months ago

    Hi eeeduuu,

    We suggest it from some plugin you install on your site, about security, check all request need authorize. Please disable each plugin to check. About wp_remote_get, it send by LP to check site has enable wp_remote of WP or not. It has from old version LP v4.1.7.3.2

    Thanks.

    Plugin Support brianvu-tp

    (@briantp)

    2 years, 4 months ago

    Hi,

    You can contact the manager of your server, they will check and fix that for you. wp_remote_get is the issue of the server.

    Thanks

    Thread Starter eeeduuu

    (@eeeduuu)

    2 years, 4 months ago

    Hello brianvu,
    In response to your suggestions:

    • I have deactivated all plugins except LearnPress and the problem persists.
    • On the same website, I run PHP code developed by me that make “wp_remote_get” and “wp_remote_post” requests without problems, so it is not a permissions problem of my hosting server.
    • The problem has appeared after upgrading LearnPress from version “4.2.5.4” to version “4.2.5.9” (I keep a full backup of the entire installation – files and DB).
    • As far as I have been able to check, despite the error that appears in the backend, everything works fine. But it is a nuisance the message that appears on each page and that occupies 1/3 of the screen.

    Any suggestions?

    P.S. When I am working with LearnPress items (courses, lessons, etc), an overwritten text appears on top of the items which is very annoying because if it is printed on top of a button or link, it cannot be selected.
    I attach a screenshot where I have hunted the message between two lines to make it look good.

    Captura de pantalla 2024-01-27 083132.png

    • This reply was modified 2 years, 4 months ago by eeeduuu.
    Plugin Author ThimPress

    (@thimpress)

    2 years, 4 months ago

    Hi eeeduuu,

    It strange, firt time we support has user error like that, can you go to https://ww.wp.xz.cn/plugins/learnpress/ and find support, create a ticket, we’ll check and find reason when has info.

    Thanks.

    Thread Starter eeeduuu

    (@eeeduuu)

    2 years, 4 months ago

    Hello,
    I’m sorry but I don’t quite understand your answer.

    • Are you saying that I have to create another ticket in LearnPress (“https://ww.wp.xz.cn/plugins/learnpress/”)? Is this ticket that I have open no good?
    • Have you been able to see the screenshot I added just a few minutes ago with the annoying message in the middle of the screen? It’s a message for me to rate the plugin.

    Thanks

    Plugin Author ThimPress

    (@thimpress)

    2 years, 4 months ago

    Hi eeeduuu,

    Are you saying that I have to create another ticket in LearnPress (“https://ww.wp.xz.cn/plugins/learnpress/”)? Is this ticket that I have open no good?
    => Because some rule of WP, we don’t have info your site to check it, so we don’t know issues come from.

    Have you been able to see the screenshot I added just a few minutes ago with the annoying message in the middle of the screen? It’s a message for me to rate the plugin.
    => On my site don’t show like that, you can see the image, it show normally.

    Thanks.

    Thread Starter eeeduuu

    (@eeeduuu)

    2 years, 4 months ago

    Hello,
    I’m sorry, but I don’t quite understand your explanations. Tell me how I have to proceed so that you have the information you need to try to solve the problem.

    Regarding the second message that appears in the middle of the screen, I see that in your screen copy it appears well, but in my environment it does not look good since I updated the plugin.

    I have created a development environment that more or less reproduces the error, in case you would like to see what happens.

Viewing 7 replies - 1 through 7 (of 7 total)

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