Backend Loading Issues with Woocommerce Settings

  • Resolved marcbossert

    (@marcbossert)


    4 months ago

    Hey there,

    I have big performance issues in WordPress Backend. All Backend Pages are loading up to 15 seconds.
    I found out, that it’s because of activating “remove category base” and “remove parent slug” in the RankMath WooCommerce Settings. Is there a known issue?
    If I deactivate these 2 toggles, it’s all working fine. How can I fix this? 

Viewing 1 replies (of 1 total)
  • Plugin Support Jeremy

    (@jeremrm)

    4 months ago

    Hello @marcbossert,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    Those options should not normally cause the WordPress admin area to load slowly. To help identify what’s happening, please install the Query Monitor plugin and check whether there are any slow database queries, PHP errors, or other resource-intensive processes running when those options are enabled.

    If you’d like us to investigate this more deeply on your website, please email our support team directly at [email protected]. We’ll be happy to assist you further.

    Looking forward to helping you.

Viewing 1 replies (of 1 total)

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  • 1 reply
  • 2 participants
  • Last reply from: Jeremy
  • Last activity: 4 months ago
  • Status: resolved