• Resolved killswitchian

    (@killswitchian)


    I’m trying to figure out how to change the background of this. My site is black but the background stays white. I’ve tried the settings but it didn’t work. Not sure if maybe I did something wrong…

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Jeff Starr

    (@specialk)

    Glad to help. The first thing I notice when visiting your page, is that the Login form shortcode is either wrapped by code tags, or is added via Gutenberg code block (possibly both). That is why you see such tremendous vertical spacing between the page elements. So that is the first thing that I would recommend fixing. I.e., make sure the form shortcode is not surrounded by code tags or code blocks.

    Let me know when you get that far, and then the background color can be checked, changed, etc.

    • This reply was modified 6 years, 7 months ago by Jeff Starr. Reason: clarity
    Thread Starter killswitchian

    (@killswitchian)

    Login form shortcode? Never even touched it to my knowledge. Let me take a look…

    Plugin Author Jeff Starr

    (@specialk)

    Yeah it is the shortcode that displays the login form on the page you linked.

    Plugin Author Jeff Starr

    (@specialk)

    Also make sure the actual USP form is not wrapped with code tags or code block.

    Thread Starter killswitchian

    (@killswitchian)

    Was thinking something else.

    The code on that page is just
    [usp_member]
    [user-submitted-posts]
    [/usp_member]

    [usp_visitor]
    [usp-login-form]
    [/usp_visitor]

    Plugin Author Jeff Starr

    (@specialk)

    Are you viewing the content using the RTE/Visual editor, or the Plain-Text Editor. Because the code and/or pre tags will not be displayed if via the RTE editor. I.e., you’ve got to view the content with the plain-text editor to see any HTML tags.

    • This reply was modified 6 years, 7 months ago by Jeff Starr. Reason: adds info
    Thread Starter killswitchian

    (@killswitchian)

    I almost always use visual.

    Plugin Author Jeff Starr

    (@specialk)

    That’s fine but you need to use the plain-text editor when working with any markup, shortcodes, or other syntax sensitive content. Otherwise there can be weird character encoding and other artifacts that affect display/output.

    Thread Starter killswitchian

    (@killswitchian)

    <!– wp:preformatted –>

    [usp_member]
    [user-submitted-posts] 
    [/usp_member] 
    
    [usp_visitor] 
    [usp-login-form] 
    [/usp_visitor] 

    <!– /wp:preformatted –>

    Plugin Author Jeff Starr

    (@specialk)

    Yeah see where it says wp:preformatted.. that means that the shortcode is added via pre/code block, which will cause all output to be wrapped with pre/code tags. Try to find the Custom HTML block and add the shortcode there instead.

    Thread Starter killswitchian

    (@killswitchian)

    Ok. Will see about figuring that out. I added USP before (same site) and had no issues like that but after a server crash I got this awkward spacing. I have 2 sites with the same issue.

    Plugin Author Jeff Starr

    (@specialk)

    Hey @killswitchian, I hope you got this sorted. Haven’t heard back in awhile, so gonna go ahead and mark this ticket as “resolved” to help keep things organized. Feel free to post again with any further questions or feedback. Thank you.

Viewing 12 replies - 1 through 12 (of 12 total)

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