• Resolved wehoit

    (@wehoit)


    When I choose to blur the background for a popup, the main body of the page is blurred, but not the menu.

    It works in preview, but I’m guessing that’s just a screen grab of the website.

    How can I get Depicter to blur the entire window?

    FYI – I’m using Local and Live Links so my site is not being hosted currently except via my home PC.

    • This topic was modified 7 months ago by wehoit.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Depicter Support

    (@depicter1slider1support)

    @wehoit
    Hi, thanks for reaching out to us.

    I’ve checked the issue, and the backdrop appears correctly across all sections of the site. The only possible cause I can think of is non-standard markup from a theme, which might be interfering with it.

    If you’re still working on a local setup, it’ll be impossible for us to inspect the issue properly.

    Would it be possible for you to upload your project online so we can access and check it directly?

    Thread Starter wehoit

    (@wehoit)

    My site is not live yet – but I am using the Hiru Theme – perhaps you can test by using it?

    Plugin Contributor Depicter Support

    (@depicter1slider1support)

    Hi, thanks for the follow-up.

    After checking the issue, it turns out the sticky header in your theme is using a z-index value that’s higher than all other elements on the page. That’s why it stays on top of everything, including Depicter.

    To fix this, please go to Appearance > Customize > Additional CSS and add the following CSS code there:

    #sticky-header{
    z-index:100 !important;
    }
    Plugin Contributor Depicter Support

    (@depicter1slider1support)

    Hi, @wehoit

    It has been a long time since my last reply.

    I will mark it as resolved. If you face this issue or any other issues, please submit a new ticket.

    Thanks for using Depicter.

Viewing 4 replies - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.