• Resolved vleeuwen3

    (@vleeuwen3)


    I tries the update from 282 to 283 (and also to 284) but some option were not show any more. For example the Header| Header pre-sets options
    So I rollback to 282.

    However since this rollback, the background colour is not visible on the web site.
    This background colour is present in the editor mode.

    I try also to renew the setup of the pages, tested with a new page and with a new post. But this doesn’t work either.

    This background was also visible during the weeks before this update and rollback.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hi @vleeuwen3,

    I have tried to check your website http://tescaweb.nl/Carel/ but it does not load so I cannot verify what could be the issue with the background.

    I get:

    Gateway Time-out
    The gateway did not receive a timely response from the upstream server or application.

    Could you please respond to this thread when the website is restored and responding if the problem persists?

    Thanks!

    Thread Starter vleeuwen3

    (@vleeuwen3)

    Hi,
    Thanks for your message.
    It looks like that the provider is slow at the end of the day here in the Netherlands.
    I had just also some problems but I was able to load the website and also to logon as admin on a other system.
    I will contact my provider about this problem too.

    In which time zone you are?
    I am in UTC +1 hour.

    This morning I lost also the background color in the header.
    Only the footer has the background color (#cae5c9).

    My provider will not upgrade to WordPress 5.5.x
    He is offering 5.2.3-282 but accept the automatic update to 5.2.8/9
    He is offering PHP 7.2 and 7.3 but advice me to keep PHP 7.1.

    Hi @vleeuwen3,

    I’m sorry for this delayed reply and I’m able to access your website now. Here is what I get: https://ibb.co/c34sYQn

    Both header and footer colors look present if I understand the problem correctly, do you still experience the issue? Color is not #cae5c9 but #d3e5ce, however, as it’s a similar color I assume you switched it to this one.

    Thread Starter vleeuwen3

    (@vleeuwen3)

    Yes the problem is still their, in the designer the background of the main content (post, page) is also set on (light green) #cae5c9.
    Not only the header and the footer.

    I have checked this and the settings for the background is #cae5c9 in the Appearance|customize|background & colour.
    Also the whole page is light green in the designer.

    Hi @vleeuwen3,

    I’m sorry but I don’t understand the issue then – I see #cae5c9 color now for header and footer background and it appears on the website, I believe the issue raised here was that the color does not appear so could you clarify what is the exact issue?

    Thanks!

    Thread Starter vleeuwen3

    (@vleeuwen3)

    I will try to explain it again. Soory I was probably not clear enough.

    The problem is the background color of the post or page (content) itself; this color is set to #cae5c9 too.

    Around the header and the footer the background is light green, as you have seen.
    But in the editor, the background of the page or post is set to light green too and not to white.

    However the page or post itself has after publishing, in the browser a white background. The expected color of the page or post in the browser is light green and not white.

    The whole site has a light green background in the editor and not only the header and footer

    Hi @vleeuwen3,

    Got it! Thank you for the clarification and it’s much easier then.

    Please go to Appearance->Customize->Additional CSS section and just drop this CSS there:

    body {
        background-color: #cae5c9;
    }

    It will set the background color to the desired one on all the posts and pages.

    I hope it helps!

    Thread Starter vleeuwen3

    (@vleeuwen3)

    Thanks for your support, it works fine. It is now everywhere lite green.
    Kind regards.

Viewing 8 replies - 1 through 8 (of 8 total)

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