Plugin Author
ArielK
(@arielk-1)
Please update the plugin to the last version 1.8
Plugin Author
ArielK
(@arielk-1)
Try opening the editor in another browser or in incognito tab
Done, without success. Did the following:
Cleared WP, server and browser cache
Deactivaed/Reactivated Elementor Plugin
Retried in latest version of Chrome and Fireworks
Plugin Author
ArielK
(@arielk-1)
Have you tried turning off other plugins?
Have you tried to replace a theme?
Please share with us the System Info (under Elementor menu) of the site, so we can check it in our stage.
Email sent with Sys Info.
Thanks
I had a simmilar problem, downgraded to WP 4.8.3 and everything works fine again. So I can confirm that this is WP 4.9 issue.
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This reply was modified 8 years, 6 months ago by
edgarl.
@edgarl, thanks for the tip. I did the same and reverted back to WP 4.8.3 and all is normal again.
Please explain how to downgrade to WP 4.8.3. I can’t even access my dashboard page. There is only an icon stating “How do you like your hashtagger plug-in?” So I can’t access any of the items on the left side of the dashboard.
@dbukowski it sounds like you may have other issues if you can’t access the WP dashboard. Corrupt plugin?
Here are the steps I took to revert to 4.8.3 without having to do a backup restore.
Site backup
Download 4.8.3
(I used File Manager in cPanel for the following)
Upload 4.8.3 to your site directory
Unzip 4.8.3
Open the WordPress folder
Select all files in the WordPress folder
Move all selected files to your site directory
Delete the empty WordPress folder and the wp-config-sample.php file
This worked for me, but again if you can’t get to the WP dashboard I’m not sure if this will help.
