Background image disappears

Resolved larryg2
(@larryg2)

4 years, 4 months ago

There are supposed to be two background images in the sections “Featured Course” and “What Participants Say” but they no longer appear when viewed in Chrome or Edge, but still work in Firefox.

I found that, using the Chrome debugger, if you subtract about 1000px from the background-position-y property of the class=”siteorigin-panels-stretch panel-row-style panel-row-style-for-24803-2″, the background image appears once again.

It used to work in Chrome before…

The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

Kharis Sulistiyono
(@kharisblank)

4 years, 4 months ago
@larryg2 thank you for contacting us. I am happy to help with any of your queries.

As checked on those two sections with my Chrome’s inspector tool, seems likely you got an issue with parallax background image. That may be related to SiteOrigin’s plugin’s incompatibility issue with particular browser.

I’d recommend trying to disable the parallax effect from the row background settins.

Or, try adding this CSS code to your site’s Additional CSS (under Appearance > Customize), in case you couldn’t get the setting or isn’t available.
```
.panel-row-style {
  background-attachment: fixed !important;
  background-position: center !important;
  background-size: initial;  
}
```
Regards,
Kharis
Thread Starter larryg2
(@larryg2)

4 years, 4 months ago
Hi Kharis
I tried this out and your fix works beautifully. I discovered later that one of the plug-ins on the home page (UberGrid) was causing the problem because when disabled the b/g images restored. I have written to the developer of Ubergrid to see if he can modify the Plugin to remove the problem. Otherwise I will implement your solution.
Thanks very much!
Lawrence
- This reply was modified 4 years, 4 months ago by larryg2.
Kharis Sulistiyono
(@kharisblank)

4 years, 4 months ago

Hi @larryg2,

You’re welcome!. And thank you for getting back.

Glad to hear that you can identify the root of the problem by yourself. Hope the plugin developer could permanently fix the bug.

Regards,
Kharis

Thread Starter larryg2
(@larryg2)

4 years, 4 months ago

Hi @kharisblank
I never heard from the Ubergrid developer so we have implemented your solution and we’re happy that the background images are restored.
Thanks once again!
Lawrence

Kharis Sulistiyono
(@kharisblank)

4 years, 4 months ago

Thank you for getting back @larryg2!

May I request marking this topic as resolved?

Feel free to raise a new topic for other query you may have. Please use one topic for one question to avoid endless threads.

Regards,
Kharis

Thread Starter larryg2
(@larryg2)

4 years, 4 months ago

No problem and thanks again for your help!

Kharis Sulistiyono
(@kharisblank)

4 years, 4 months ago

You’re welcome @larryg2!

Please let us know in a new topic if you have any further questions, or if we can provide you with any other assistance.

Regards,
Kharis

Viewing 7 replies - 1 through 7 (of 7 total)

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