Background image is not visible

  • Resolved aniketangrishi

    (@aniketangrishi)


    1 year, 4 months ago

    Hey,

    I am facing a problem in web stories plugin. whenever I places a background image in slides it is not visible when it is published. so kindly fix it as soon as possible.

    The page I need help with: [log in to see the link]

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  • Plugin Author Pascal Birchler

    (@swissspidy)

    1 year, 4 months ago

    Hi there,

    If you open the developer tools on that story, there are some 404 errors because of some missing images, hence you don’t see the background images.

    This appears to be an issue with your Optimole image optimization plugin, which changes where your images are hosted from.

    Perhaps the image was not fully uploaded/processed by that plugin. Try to remove the image from the story and then add it back again. If that doesn’t help, I recommend reaching out to Optimole support for further assistance.

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