Background slider: it doesn’t work on columns

  • Resolved WebePc Gianluca Molina

    (@webepc)


    1 year, 5 months ago

    Hi, I would like to report this problem to you.

    On the site in question, on the home page, I have 2 columns in which the background is set as a slider.

    If the site is opened with “Edit Elementor” the background (slider background) is displayed correctly

    Unfortunately in the frontend even with the cache totally deactivated the background,
    updating to a later version of Elementor 3.26 the slider background disappears

    If I reinstall version 3.25.11 it works again

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Milos

    (@miloss84)

    1 year, 5 months ago

    Hi there,

    Thanks for contacting us

    I’ve gone through the details you provided and was able to see and understand the issue.

    Unfortunately,​​​​​ this is a known bug affecting the slideshow effect in the column background in our new version. Our developers are aware and already working to fix it as soon as possible.

    I am not able to provide you with ETA of the resolution of this issue, but once the fix is released, you will receive a notification on your WordPress dashboard informing there is a new update for Elementor plugins and we will update it on our changelog page:

    https://github.com/elementor/elementor#changelog

    What I can do from my side is vote for this issue in our internal bug report system so that it receives higher priority and hopefully gets fixed in one of the next plugin updates.

    We apologize for this inconvenience and appreciate your patience while we work on this problem.

    Please let me know if you need further assistance.

    Kind Regards,

Viewing 1 replies (of 1 total)

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