• Resolved Cristi Roberts

    (@cristi-roberts)


    My background isn’t showing up on this plugin and here is what I see in the html
    <div id="cb_parallax_overlay" style="background: url(&quot;undefinedundefined&quot;);"></div>
    How do I add my image. It’s loaded on the page for setup but it doesn’t show.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Demis Patti

    (@demispatti)

    Hi Cristi

    Have you tried deactivating, deleting and reinstalling the plugin?

    If you can provide me an url where I can have a look at the website, please do so.

    – Regarding the issue of the image not showing up: Do you have your content displayed in a “boxed” layout as it says in the plugin description? There might be a container with a background color that overlays the image. Could you check that?

    – From the context of the information you provided so far I see that the overlay image could not be located. Which it should if everything is in it’s right place, plugin-wise. So a fresh, clean plugin install might do the job.

    If not, please let me know what wordpress version and theme you are using.

    Regards,

    Demis

    Thread Starter Cristi Roberts

    (@cristi-roberts)

    Sorry I should have given you the web address:
    http://jearlsmartfoundationinc.nichebuildersite.com/

    Plugin Author Demis Patti

    (@demispatti)

    Hello Cristi

    I thank you for your “bug report” 🙂

    I guess you defined a background image on the plugin settings page ( Settings > cbParallax ). To have it displayed on each and every supported page and post type, you need to set the “global” switch on the plugin settings page to “true”. You find it somewhere below the image 😉 When you hover over the switch, you should see a small pop up with some more information on it.

    I hope this helps!

    Regards,

    Demis

    Thread Starter Cristi Roberts

    (@cristi-roberts)

    Thank you so much for your help. It’s working great now!

    Plugin Author Demis Patti

    (@demispatti)

    Hi Cristi

    I’m glad I could help and that you like the plugin 🙂

    Regards,

    Demis

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘background undefined’ is closed to new replies.