Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author iClyde

    (@iclyde)

    Hi @yashpandey

    Please follow these steps on the site where you experienced this error:

    1. Go to “Other options” section
    2. Disable PHP CLI checking: https://prnt.sc/1sljr31
    3. Save “Other options” section
    4. Force stop both processes: https://prnt.sc/1trv1tm

    Once you do that, try to run your migration process using the same URL or file.

    When you run the restoration, please make sure:
    a) Your PC won’t go into sleep-mode
    b) Screen-saver mode is not enabled or active
    c) [Mac] Drive-sleep mode is not enabled
    d) You have not run the restoration from Opera GX or Brave browser
    e) You don’t use any extension that limits resource usage or “saves energy”

    Usually you don’t need to care about above things, but this is the complete list of things that can cancel the restore process

    Let me know if that worked for you 🙂
    Thank you!

    Thread Starter yashpandey

    (@yashpandey)

    I follow this same process but its not working

    BMI-2PW0IsPK-69415

    Plugin Author iClyde

    (@iclyde)

    Hi @yashpandey

    Could you please let me know what’s your hosting provider, and if you receive any kind of error in your browser console?

    To enter developer console of your browser click F12 key and then select “Console” from the navigation bar. You may need to click on “more” icon to find that Console tab.

    The issue may be related to LiteSpeed as it’s one of most limited web servers out there.

    You can also try to decrease file extraction amount per batch to decrease usage in case lite speed kills our restoration process due to CPU usage.

    1. Go to “Other options” section
    2. Find this option (and set the value there to 100): https://prnt.sc/hr13YkRTSa9s
    3. Save “Other options” section
    4. Force both processes to stop: https://prnt.sc/1trv1tm

    Looking forward screenshot of your browser console 🙂
    Thank you!

    Plugin Support MixHa

    (@mixha)

    Hey @yashpandey ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 4 replies - 1 through 4 (of 4 total)

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