Backup don’t start

Viewing 3 replies - 1 through 3 (of 3 total)
  • Support Backup Guard

    (@backup-guard)

    5 years ago

    Dear @teeflip ,

    Thank you for describing the problem and for the video.

    Could you uninstall the plugin, delete cache with cache plugin, then install it back and try backing up once more?

    This could be a cache issue connected with the previous versions.
    Thank you!

    Thread Starter teeflip

    (@teeflip)

    5 years ago

    Thanks @backup-guard for the help but unfortunately it does not work. I deleted the plugin, deleted cache and reinstalled the plugin but I getting the same issues.

    Support Backup Guard

    (@backup-guard)

    5 years ago

    Hello @teeflip ,

    Sorry to see that.

    In this case, could you contact us at [email protected] and send the link to this thread, please?

    We may need some info that shouldn’t be shared publicly here.

    Will be looking forward to hearing from you.

Viewing 3 replies - 1 through 3 (of 3 total)

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