Backup Error PCLZIP_ERR_MISSING_FILE

Resolved bruceki
(@bruceki)

5 years ago

[STEP] [2021-05-05 21:18:22] Initializing backup…
[INFO] [2021-05-05 21:18:22] Backup & Migration version: 1.0.9
[INFO] [2021-05-05 21:18:22] Site which will be backed up: https://mysportcv.co.za
[INFO] [2021-05-05 21:18:22] PHP Version: 7.4.16
[INFO] [2021-05-05 21:18:22] Web server: Apache
[INFO] [2021-05-05 21:18:22] Max execution time (in seconds): 300
[INFO] [2021-05-05 21:18:22] Checking if backup dir is writable…
[INFO] [2021-05-05 21:18:22] Initializing custom error handler
[SUCCESS] [2021-05-05 21:18:22] Yup it is writable…
[INFO] [2021-05-05 21:18:22] PHP CLI is not available – plugin will use web server proxy.
[STEP] [2021-05-05 21:18:22] Scanning files…
[STEP] [2021-05-05 21:18:29] Checking free space, reserving…
[INFO] [2021-05-05 21:18:29] Requires at least 332433423 bytes. [317.03 MB]
[INFO] [2021-05-05 21:18:29] Disk free space function is not disabled – using…
[INFO] [2021-05-05 21:18:29] Checking this path/partition: /home/sites/14a/b/ba6f73a369/public_html/wp-content/backup-migration/backups
[SUCCESS] [2021-05-05 21:18:29] There is 368,654.00 MB free. [360.01 GB]
[SUCCESS] [2021-05-05 21:18:29] Great! We have enough space.
[SUCCESS] [2021-05-05 21:18:29] Confirmed, there is more than enough space, checked: 332433423 bytes
[INFO] [2021-05-05 21:18:29] Scanning done – found 21865 files…
[SUCCESS] [2021-05-05 21:18:29] Backup initialized…
[STEP] [2021-05-05 21:18:29] Initializing archiving system…
[SUCCESS] [2021-05-05 21:18:29] Archive system initialized…
[STEP] [2021-05-05 21:18:29] Preparing map of files…
[SUCCESS] [2021-05-05 21:18:29] Files prepared.
[INFO] [2021-05-05 21:18:29] Starting compression process…
[STEP] [2021-05-05 21:18:29] Smart memory calculation…
[INFO] [2021-05-05 21:18:29] There is 2000 MBs of memory to use
[INFO] [2021-05-05 21:18:29] WordPress memory limit: 512 MBs
[SUCCESS] [2021-05-05 21:18:29] Setting the safe limit to 230 MB
[STEP] [2021-05-05 21:18:29] Making database backup
[INFO] [2021-05-05 21:18:29] Iterating database…
[INFO] [2021-05-05 21:18:29] Database size: 8.69 MB
[SUCCESS] [2021-05-05 21:18:29] Database backup finished
[STEP] [2021-05-05 21:18:29] Making archive
[INFO] [2021-05-05 21:18:29] Compressing…
[INFO] [2021-05-05 21:18:29] Using PclZip module to create the backup
[INFO] [2021-05-05 21:18:29] Legacy setting: Using default modules depending on user server
[INFO] [2021-05-05 21:18:29] Backup will run as single-request…
[INFO] [2021-05-05 21:18:29] Chunks contain 4000 files.
[INFO] [2021-05-05 21:18:35] Milestone: 4000/21865
[INFO] [2021-05-05 21:18:42] Milestone: 8000/21865
[INFO] [2021-05-05 21:18:50] Milestone: 12000/21865
[INFO] [2021-05-05 21:19:00] Milestone: 16000/21865
[ERROR] [2021-05-05 21:19:00] Issues during backup (packing)…
[ERROR] [2021-05-05 21:19:00] PCLZIP_ERR_MISSING_FILE (-4) : File ‘/freedoms.php’ does not exist
[ERROR] [2021-05-05 21:19:00] Something went wrong (pclzip) – removing backup files…
[STEP] [2021-05-05 21:19:00] Aborting backup…
[DOWNLOAD GENERATED] File downloaded on (server time): 2021-05-05 21:19:04
[DOWNLOAD GENERATED] Last update (seconds): 4 seconds ago
[DOWNLOAD GENERATED] Last update (date): 2021-05-05 21:19:00

Viewing 1 replies (of 1 total)

Plugin Support backupsupport
(@backupsupport)

5 years ago
Hi @bruceki

Could you please try two different backup techniques (you can find them in „other options” section) at the bottom:
- “Bypass web server timeout directive – backup process may be slower”
- …or “Bypass web server limits – it will disable automatic backup and possibility to run it in the background”
- Don’t forget to save the settings 🙂
These options checks in each batch if the file exist.
Should solve the issue.

Let me know if that helps.
Thank you

Viewing 1 replies (of 1 total)

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