Backup error while using Back Up Migration app

  • Resolved secretarisfotoclubzwolle

    (@secretarisfotoclubzwolle)


    2 years, 9 months ago

    Hi there, hope you have a nice day. I would like tp make a backup of my site before switching to new PHP version. While using the Back Up Migration app I received an error after 43% of the progress of the backup. My debug code is BMI-oRv2r3Wk-74052

    Trust on it you can assist me in solving this. Appreciate your efforts, kind regards, Marcel

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support MixHa

    (@mixha)

    2 years, 9 months ago

    Hello Marcel,

    Please open first section of the plugin named: “What will be backed up?”
    Find subsection named: “Exclude by folder / file name (case-sensitive)”
    Here add these three rules, like on image: https://prnt.sc/9oftADPd_Z7e

    Once you do that, please follow these steps:

    1. Go to “Other options” section
    2. Change backup method: https://prnt.sc/1s1ofpa
    3. Disable PHP CLI checking: https://prnt.sc/1sljr31
    4. Save “Other options” section
    5. Force stop both processes: https://prnt.sc/1trv1tm
    6. Increase the website’s maximum execution time: from 30 to 300
    7. Increase the website’s Memory limit (wp-config): from 40M to 96M

    When you do that, try to run your backup once again.

    Let me know if that worked for you 🙂
    Thank you!

    Plugin Support MixHa

    (@mixha)

    2 years, 9 months ago

    Hey @secretarisfotoclubzwolle ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)

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