@passionspoon
To help us work out the cause of your problem, can you please send us a copy of the backup log?
This log can be found in the Existing Backups tab of the UpdraftPlus dashboard.
If you cannot access the UpdraftPlus dashboard, then you can find the log file in the ‘wp-content/updraft’ directory via FTP or your hosts’ file manager.
Please use http://pastebin.com/ to share the logs
Best Wishes,
Harshad
hi, how do I do that….I copy-pasted the text, but there is no submit button….only make a new paste
No idea what I did…..but I tried with dropbox….hope is the right thing and that you can see it
passionspoon backup log
with pastebin I needed to cut in half
first half
second half
-
This reply was modified 6 years, 5 months ago by
passionspoon.
@passionspoon
Could you try to reduce the backup archive split size. This will split the backup into smaller, more manageable files.
To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 25Mb save your settings and run a new process.
If the issue persists, please ask your hosts/server admin to investigate their PHP error logs. These logs should contain more information on the exact issue that is causing the backup process to halt.
Kind Regards,
Harshad
HI. I am having issues with Updraft. It is always getting stuck on db backups and never completing. It’s has been happening for 2-3 months now. Can anyone assist me?
Plugin Contributor
bcrodua
(@bcrodua)
Hi @kevinandover,
Please could you send us a copy of the latest full backup log?
This can be found in the UpdraftPlus Existing Backups tab.
The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.
Regards,
Bryle
@kevinandover
Could you try to reduce the backup archive split size. This will split the backup into smaller, more manageable files.
To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 25Mb save your settings and run a new process.
If the issue persists, please ask your hosts/server admin to investigate their PHP error logs. These logs should contain more information on the exact issue that is causing the backup process to halt.
Kind Regards,
Harshad
Bonjour,
Updraft plus ne me fait plus de mise à jour complète non plus. J’ai modifié mon adresse mail d’administrateur, j’ai coché fractionner à 25 Mo dans les paramètres avancés. Rien ne change aucune sauvegarde complète. Que dois-je faire?
https://drive.google.com/open?id=19lRQhVqM7nUHPI8Zx0l9Ky8hmNxH2LMG
@positivvalor
Could you send me a copy of your server’s PHP Error log?
You can find this log through your web hosting control panel (typically cPanel). If you are unsure where to find the PHP Error log, you can ask your hosts to provide it.
Best Wishes,
Harshad
Hi
I created 2 new wordpress sites, updraft backup fails on both (only using local for backups). I have other wordpress sites that have successful updraft backups.
I have made changes to wp-congig as per forum, even copied the php.ini over from the working sites (ther new sites do not have a php.ini ….. No joy.
I did get a warning about not enough visitors to the site so I have even tried using uptime robot on a 5 minute check … Still no joy, see below message from UpDraft:
“Sun, December 29, 2019 13:23
Warning: Your website is visited infrequently and UpdraftPlus is not getting the resources it hoped for; please read this page:”
Here is the link for the log file from one of the sites (lets do one at a time, may be similar problems):
https://pastebin.com/zWTNQUuu
Thank you for your assistance.
Regards,
Brian
@bornforphp
Voilà ce que j’ai pu trouver. J’espère que ça vous aide. Je n’ai plus aucune sauvegarde depuis le 23 décembre.
https://we.tl/t-Xjo1tgcjC8 lien weetransfert pour télécharger le fichier access.log.current
Plugin Contributor
bcrodua
(@bcrodua)
Hi,
Apologies for the late reply.
Are you still having the same issue up to now?
Regards,
Bryle
Hi,
Thanks for the reply.
I gave up and removed that plugin a few weeks ago.
.
