Backup fail

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  • Plugin Support Efe Dinler

    (@efedinler1)

    2 years, 7 months ago

    Hi @mymdijital,

    Thank you for reaching out to us!

    The log says that maximum execution time of 30 seconds has been exceeded. You should increase that limit in the php.ini file to at least 120 and try again.
    Alternatively, you can try these settings before running a new backup:

    1. Go to “Other options” section
    2. Change backup method: https://prnt.sc/1s1ofpa
    3. Disable PHP CLI checking: https://prnt.sc/1sljr31
    4. Save “Other options” section
    5. Force stop both processes: https://prnt.sc/1trv1tm

    After you apply the above, try to run your backup once again.

    Let me know if that worked for you 🙂 Thank you!

    Plugin Support MixHa

    (@mixha)

    2 years, 7 months ago

    Hey @mymdijital ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)

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