Backup failed

  • Resolved augustas

    (@augustas)


    3 years, 1 month ago

    Debug code: BMI-yj1eLPlm-63431

    The backup failed at the last stage. The error log shows this:

    PCLZIP_ERR_READ_OPEN_FAIL (-2) : Unable to open file ‘ABSPATH/wp-content/wflogs/config.php’ in binary read mode
    Something went wrong (pclzip) – removing backup files…

    I would appreciate if you can look at it

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Efe Dinler

    (@efedinler1)

    3 years, 1 month ago

    Hi @augustas ,

    Could you kindly try the settings below and then backup again;

    1. Go to “Other options” section
    2. Change backup method: https://prnt.sc/1s1ofpa
    3. Disable PHP CLI checking: https://prnt.sc/1sljr31
    4. Save “Other options” section
    5. Force stop both processes: https://prnt.sc/1trv1tm

    Kindly let me know the outcome and if the issue persists, kindly share a new debug code with us, and we can check it out.
    Thank you! 🙂

    Plugin Support MixHa

    (@mixha)

    3 years ago

    Hey @augustas ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Backup failed’ is closed to new replies.

  • 2 replies
  • 3 participants
  • Last reply from: MixHa
  • Last activity: 3 years ago
  • Status: resolved