Backup failed

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Efe Dinler

    (@efedinler1)

    3 years, 1 month ago

    Hi @epartney27 ,

    It seems like the backup file has either been incomplete, or corrupted. Hence, the plugin is unable to unpack the backup file.

    Could I kindly request you to try backing up again, and try with the new backup? If the issue persists then, please send us a new debug code and we will investigate further.

    Thank you!

    Plugin Support MixHa

    (@mixha)

    3 years, 1 month ago

    Hey @epartney27 ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)

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