Backup failed

  • Resolved wout55

    (@wout55)


    2 years, 10 months ago

    I wanted to migrate my website to localhost like I used to do but it failed at 60%. I have no idea what the problem is.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support MixHa

    (@mixha)

    2 years, 10 months ago

    Hello @wout55 ,

    Your issue is most likely caused by modified PHP CLI.
    You should be able to resolve it by disabling the checking step.

    Please follow these steps on the site where you experienced this error:

    1. Go to “Other options” section
    2. Disable PHP CLI checking: https://prnt.sc/1sljr31
    3. Save “Other options” section
    4. Force stop both processes: https://prnt.sc/1trv1tm

    Optionally, please try to increase this limit on your website: [INFO] [2023-08-02 09:00:51] Memory limit (wp-config): from 40M to 512M

    Once you do that, try to run your migration process using the same URL or file.

    Let me know if that worked for you 🙂
    Thank you!

    Thread Starter wout55

    (@wout55)

    2 years, 10 months ago

    Hello MixHa,

    I have disabled the checking step but to no avail. I have a new debugcode:

    BMI-FHMIj4ot-71323

    The process stops at the same point. I also tried to backup from another site with a version that hasn’t been changed since april and I got the same fault. In april I used that site tot migrate the website with no problem at all.

    The programm stops at 52% by the plugin Complianz.

    When I use a different plugin the process runs smoothly.

    I rather work with Backup Migration.

    Thank you so far.

    Plugin Support MixHa

    (@mixha)

    2 years, 10 months ago

    Hello @wout55 ,

    As I suggested in my previous comment, please increase the memory_limit variable in your php.ini configuration, most recommended value for you is “512M”.

    After that, please run the restoration again.

    Kind regards

    Thread Starter wout55

    (@wout55)

    2 years, 10 months ago

    Hello MixHa,

    The memory_limit was already 512M.

    Kind regards

    Plugin Support MixHa

    (@mixha)

    2 years, 10 months ago

    @wout55 here is a part from your latest debug code:

    [INFO] [2023-08-02 15:03:31] Memory limit (server): 512M
    [INFO] [2023-08-02 15:03:31] Memory limit (wp-config): 40M
    [INFO] [2023-08-02 15:03:31] Memory limit (wp-config admin): 512M

    You should increase the memory_limit variable in your php.ini configuration, most recommended value for you is “512M”.

    Kind regards

    Thread Starter wout55

    (@wout55)

    2 years, 10 months ago

    Hi MixHa,

    Since wednesday I have made a backup of my website with duplicator. That worked fine. I have now two working systems. I have now all the parameters from the website on my laptop. Ik will try of I can make a backup to a third party with Backup Migration.

    Thank you for your help.

    Plugin Support MixHa

    (@mixha)

    2 years, 10 months ago

    Thank you for the update.

    Please note that backups from the different plugins are never compatible with another.

    If you need any further help, please feel free to open a new support ticket, with the latest debug log.

    Kind regards

Viewing 7 replies - 1 through 7 (of 7 total)

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