Backup failed

  • Resolved nolloc

    (@nolloc)


    2 years, 9 months ago

    [STEP] [2023-08-20 11:02:43] Looking for PHP CLI executable file.

    [DOWNLOAD GENERATED] File downloaded on (server time): 2023-08-20 11:03:38
    [DOWNLOAD GENERATED] Last update (seconds): 55 seconds ago
    [DOWNLOAD GENERATED] Last update (date): 2023-08-20 11:02:43

    BMI-taOM556G-65829

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support MixHa

    (@mixha)

    2 years, 9 months ago

    Hello @nolloc

    Your issue is most likely caused by modified PHP CLI.
    You should be able to resolve it by disabling the checking step.

    Please follow these steps on the site where you experienced this error:

    1. Go to “Other options” section
    2. Disable PHP CLI checking: https://prnt.sc/1sljr31
    3. Change backup method (optional): https://prnt.sc/1s1ofpa
    4. Save “Other options” section
    5. Force stop both processes: https://prnt.sc/1trv1tm

    Once you do that, try to run your backup process again.

    Let me know if that worked for you 🙂
    Thank you!

    Plugin Support MixHa

    (@mixha)

    2 years, 9 months ago

    Hey @nolloc ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

    Thread Starter nolloc

    (@nolloc)

    2 years, 9 months ago

    Sorry for not replying earlier. Using your instructions helped to resolve the issue. Thank you for your prompt assistance.

Viewing 3 replies - 1 through 3 (of 3 total)

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