Backup failed

Hello @clubgraphics ,

Your debug code, tells me that the backup was cancelled by Apache Web Server.
It was most likely caused by KeepAliveTimeout directive in Apache configuration.

We have alternate backup method, that can bypass this limitation.
Simply, follow below steps, there are also other things you can improve.

Please open first section of the plugin named: “What will be backed up?”
Find subsection named: “Exclude by folder / file name (case-sensitive)”
Here add these three rules, like on image: https://prnt.sc/9oftADPd_Z7e

Once you do that, please follow these steps:

1. Go to “Other options” section
2. Change backup method: https://prnt.sc/1s1ofpa
3. Disable PHP CLI checking: https://prnt.sc/1sljr31
4. Save “Other options” section
5. Force stop both processes: https://prnt.sc/1trv1tm

When you do that, try to run your backup once again.

Let me know if that worked for you 🙂
Thank you!

Hey @clubgraphics ,

The second debug log that you provided is from Restoration process on another site, which is something quite different.

From this specific log, it seems that the only step left in the Restoration is activation of plugins, which you can do manually and then check if everything is fine on the site, if the restoration was successful.

The issue here could be caused by RAM memory limit configuration.

Because your WP_MAX_MEMORY_LIMIT is set to 256 MB (which is default value and you need to override it in wp-config.php) our plugin think that there is 256 MBs of free RAM memory, but in reality there is hard limit of 40 MBs, best solution for you would be to increase memory limit to 256 MBs in your php.ini configuration, that would resolve all issues or set correct value for WP_MAX_MEMORY_LIMIT in wp-config.php to “40M”.

After all running WordPress with only 40 MBs of RAM is quite challenging and may make the website unstable.

You need to increase the memory_limit variable in your php.ini configuration, most recommended value for you is “256M”.

Let me know if you can do that or you need more details of how to do it 🙂

Apart from that, I would also suggest that you increase the maximum execution time on your website from 90 to 300.

Kind regards