Hi @zivaro ,
Thank you for reaching out to us!
Your debug code tells me that the backup was canceled by the Apache Web Server.
It was most likely caused by the KeepAliveTimeout directive in the Apache configuration.
We have alternate backup method, that can bypass this limitation.
Simply, follow below steps, there are also other things you can improve.
Please open the first section of the plugin named: “What will be backed up?”
Find the subsection named: “Exclude by folder/file name (case-sensitive)”
Here add these three rules, like on the image: https://prnt.sc/9oftADPd_Z7e
Once you do that, please follow these steps:
- Go to “Other options” section
- Change backup method: https://prnt.sc/1s1ofpa
- Disable PHP CLI checking: https://prnt.sc/1sljr31
- Save “Other options” section
- Force stop both processes: https://prnt.sc/1trv1tm
When you do that, try to run your backup once again.
Let me know if that works for you 🙂
Thank you!
Plugin Support
MixHa
(@mixha)
Hey @zivaro ,
We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.
Kind regards