Plugin Author
iClyde
(@iclyde)
Hi @kamate
Note that you don’t have database backup selected, with current settings you will backup only files. – You can do that in first section of our plugin.
Your debug code, tells me that the backup was cancelled by Apache Web Server.
It was most likely caused by KeepAliveTimeout directive in Apache configuration.
We have alternate backup method, that can bypass this limitation.
Simply, follow below steps, there are also other things you can improve.
Please open first section of the plugin named: “What will be backed up?”
Find subsection named: “Exclude by folder / file name (case-sensitive)”
Here add these three rules, like on image: https://prnt.sc/9oftADPd_Z7e
Once you do that, please follow these steps:
- Go to “Other options” section
- Change backup method: https://prnt.sc/1s1ofpa
- Disable PHP CLI checking: https://prnt.sc/1sljr31
- Save “Other options” section
- Force stop both processes: https://prnt.sc/1trv1tm
When you do that, try to run your backup once again.
Let me know if that worked for you 🙂
Thank you!
Thread Starter
kamate
(@kamate)
Thank you for your kind response.
But I have still an error : BMI-mg0OWyZX-03407
-
This reply was modified 2 years, 7 months ago by
kamate.
Plugin Author
iClyde
(@iclyde)
Hi @kamate
Seems like some fatal error pops up when our plugin tries to use $wpdb variable. Which throws an error about incorrect database connection.
Please check if your details are correct in your wp-config.php and try again. Also make sure that you don’t have small limits for connections in your phpMyAdmin side.
Plugin Support
MixHa
(@mixha)
Hey @kamate ,
We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.
Kind regards