Backup Failed

  • Resolved suryalorina1103

    (@suryalorina1103)


    2 years, 5 months ago

    Restoring the backup hung at 99%. When I reloaded the page after several hours, I got to the WordPress configuration page. I had to set languages and usernames again. When I then logged back into the site, the site was not restored. Only all plugins were downloaded, but no media or pages were back.

    When I try to restore the backup again, I am told after a short time that the backup has been successfully restored. However, this is not the case as my original site is not back.

    Please help me quickly as I urgently need to restore the backup.

    Here the Debuc Code BMI-I7QFnlWh-92878

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Efe Dinler

    (@efedinler1)

    2 years, 5 months ago

    Hi @suryalorina1103,

    Thank you for reaching out to us!

    Our team is checking the issue and we will provide you a solution as soon as possible.

    Plugin Author iClyde

    (@iclyde)

    2 years, 5 months ago

    Hi @suryalorina1103

    Our plugin struggled to detect proper table prefix for that backup.

    Please go to wp-config.php on the site where you restored the backup and open it with File Manager plugin, FTP or other tool that will allow you to edit wp-config.php

    Once you open it, find $table_prefix variable and replace “wp_” with “iadX0_” it will resolve the issue and won’t require further action from you, the site will be replaced after this action to proper state.

    Thank you!

    roman11213

    (@roman11213)

    2 years, 2 months ago

    replace “wp_” with “iadX0_” NOT WORKING

    Plugin Author iClyde

    (@iclyde)

    2 years, 2 months ago

    Hi @roman11213

    This solution was specific for the user, it’s individual for each site.

Viewing 4 replies - 1 through 4 (of 4 total)

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