Hi @wordprens,
Thank you for reaching out to us!
Our team will be checking the issue and we will provide you further feedback with a solution.
Plugin Author
iClyde
(@iclyde)
Hi @wordprens
Your backup process has been cancelled by LiteSpeed Web Server.
It is caused due to low limit of Timeout and KeepAliveTimeout options of your Web Server configuration.
Your can edit these limits in your LSWS dashboard.
We recommend you to set at least 120 seconds for both of options.
In addition please increase max_execution_time to at least 120 seconds.
Once you do that it should work properly.
Let me know if that resolves your issue 🙂
Thank you!
Plugin Support
MixHa
(@mixha)
Hello @wordprens ,
We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support thread. If you face any new issues, please feel free to open a new thread.
Kind regards
