• Resolved vivvionmarketing

    (@vivvionmarketing)


    I tried taking backup of my site via your plugin but it failed after just completing 20% ..
    here is the support code — BMI-mme0nkqK-90410

    Please look into it and let me know .

    The page I need help with: [log in to see the link]

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  • Thread Starter vivvionmarketing

    (@vivvionmarketing)

    Here is the debug code – BMI-SD0EzRyg-80006

    when i try to take backup, it stops automatically around 20-30%

    Plugin Support MixHa

    (@mixha)

    Hello @vivvionmarketing ,

    Your backup failed during database export, mostly due to its huge size.

    In the first place, I’d recommend you perform a full cleanup and optimize all your tables.
    You can do that easily with the help of a free and simple plugin.
    Check it out: https://ww.wp.xz.cn/plugins/advanced-database-cleaner
    – Cleanup won’t remove anything that is in use, so, no worries.

    Then, follow these steps carefully:

    1. Download and install the “Advanced DB Cleanup” plugin
    2. Do a full Cleanup and optimize all tables using the Advanced DB Cleanup plugin
    3. After that you can already remove the mentioned cleanup plugin if you wish
    4. Go to Backup & Migration plugin settings
    5. Open the “Other options” section
    6. Enable database batch export: https://prnt.sc/bn7MjTUxHuEe and change the value from 2000 to 300
    7. Save the “Other options” section
    8. Force to end both processes (troubleshooting): https://prnt.sc/1trv1tm

    Right after the last step, you can run the backup process once again.

    Let me know if that resolves your issue 🙂
    Thank you!

    Plugin Support MixHa

    (@mixha)

    Hey @vivvionmarketing ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support thread. If you face any new issues, please feel free to open a new thread.

    Kind regards

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