Plugin Support
MixHa
(@mixha)
Hello @lotsenat ,
Your backup failed during database export, most likely due to its huge size and server limitations.
In the first place, I’d recommend you perform a full cleanup and optimize all your tables.
You can do that easily with the help of a free and simple plugin.
Check it out: https://ww.wp.xz.cn/plugins/advanced-database-cleaner
– Cleanup won’t remove anything that is in use, so, no worries.
Then, follow these steps carefully:
1. Download and install the “Advanced DB Cleanup” plugin
2. Do a full Cleanup and optimize all tables using the Advanced DB Cleanup plugin
3. After that you can already remove the mentioned cleanup plugin if you wish
4. Go to Backup & Migration plugin settings
5. Open the “Other options” section
6. Enable database batch export: https://drive.google.com/file/d/1QFpGuAJ1J5SeV6n2D6wth4sXzfAOBQAI/view?usp=sharing
7. Enable the new database export engine: https://drive.google.com/file/d/1osrro9Kd9VUKVd6UzchE7iYsKyWAj7vR/view?usp=sharing
8. Save the “Other options” section
Right after the last step, you can run the backup process once again.
Let me know if that resolves your issue.
Thank you!
Hello @mixha
Thank you so much for your quick response and the suggested solution.
I followed your steps, but unfortunately, it didn’t work. Maybe there’s a restriction on my provider’s end? I’d really appreciate it if you had any other ideas!
Thank You!
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This reply was modified 2 days, 9 hours ago by
lotsenat.
Plugin Support
MixHa
(@mixha)
Hey @lotsenat ,
If the proposed solution still did not produce the backup, please share a new debug log so we can inspect further.
Please navigate to the plugin section Troubleshooting > Check advanced options and click on the button:
Share debug info with BackupBliss team
And here’s a screenshot that shows where to get it: https://drive.google.com/file/d/1h76LMlMleF90JbsyaR2_PU8PZDAUMWsG/view?usp=sharing
Please paste the debug code in your reply.
Kind regards
