• Resolved Jochen Klein

    (@jochenklein)


    Backup failed and told me to create a support thread and copy the log. SO I did!

    BR – Jochen

    [STEP] [2021-02-25 19:15:37] Initializing backup…
    [INFO] [2021-02-25 19:15:37] Backup & Migration version: 1.0.9
    [INFO] [2021-02-25 19:15:37] Site which will be backed up: https://test.daskleinparadies.de
    [INFO] [2021-02-25 19:15:37] PHP Version: 7.4.15
    [INFO] [2021-02-25 19:15:37] Web server: Apache
    [INFO] [2021-02-25 19:15:37] Max execution time (in seconds): 259200
    [INFO] [2021-02-25 19:15:37] Checking if backup dir is writable…
    [INFO] [2021-02-25 19:15:37] Initializing custom error handler
    [SUCCESS] [2021-02-25 19:15:37] Yup it is writable…
    [INFO] [2021-02-25 19:15:37] PHP CLI is available – plugin will try to run server script.
    [STEP] [2021-02-25 19:15:37] Scanning files…
    [STEP] [2021-02-25 19:15:37] Checking free space, reserving…
    [INFO] [2021-02-25 19:15:37] Requires at least 146134302 bytes. [139.36 MB]
    [INFO] [2021-02-25 19:15:37] Disk free space function is not disabled – using…
    [INFO] [2021-02-25 19:15:37] Checking this path/partition: /homepages/26/d578632771/htdocs/clickandbuilds/TestDasKleinParadies/wp-content/backup-migration/backups
    [SUCCESS] [2021-02-25 19:15:37] There is 477,337.68 MB free. [466.15 GB]
    [SUCCESS] [2021-02-25 19:15:37] Great! We have enough space.
    [SUCCESS] [2021-02-25 19:15:37] Confirmed, there is more than enough space, checked: 146134302 bytes
    [INFO] [2021-02-25 19:15:37] Scanning done – found 3852 files…
    [SUCCESS] [2021-02-25 19:15:37] Backup initialized…
    [STEP] [2021-02-25 19:15:37] Initializing archiving system…
    [SUCCESS] [2021-02-25 19:15:37] Archive system initialized…
    [STEP] [2021-02-25 19:15:37] Preparing map of files…
    [SUCCESS] [2021-02-25 19:15:37] Files prepared.
    [INFO] [2021-02-25 19:15:37] Starting compression process…
    [STEP] [2021-02-25 19:15:37] Smart memory calculation…
    [INFO] [2021-02-25 19:15:37] There is 1024 MBs of memory to use
    [INFO] [2021-02-25 19:15:37] WordPress memory limit: 1024 MBs
    [SUCCESS] [2021-02-25 19:15:37] Setting the safe limit to 230 MB
    [STEP] [2021-02-25 19:15:37] Making database backup
    [INFO] [2021-02-25 19:15:37] Iterating database…
    [INFO] [2021-02-25 19:15:37] Database size: 3.04 MB
    [SUCCESS] [2021-02-25 19:15:37] Database backup finished
    [STEP] [2021-02-25 19:15:37] Making archive
    [INFO] [2021-02-25 19:15:37] Compressing…
    [INFO] [2021-02-25 19:15:37] Using PclZip module to create the backup
    [INFO] [2021-02-25 19:15:37] Legacy setting: Using default modules depending on user server
    [STEP] [2021-02-25 19:15:37] Running PHP CLI process – it should be confirmed with next messages
    [WARN] [2021-02-25 19:15:40] Could not find any response from the server, trying again in 3 seconds.
    [WARN] [2021-02-25 19:15:43] Still nothing backup probably is not running.
    [STEP] [2021-02-25 19:15:43] Reverting backup, removing file…
    [ERROR] [2021-02-25 19:15:43] There was an error during backup…
    [ERROR] [2021-02-25 19:15:43] Backup could not run on your server, please check global logs.
    [STEP] [2021-02-25 19:15:43] Aborting backup…
    [DOWNLOAD GENERATED] File downloaded on (server time): 2021-02-25 19:15:44
    [DOWNLOAD GENERATED] Last update (seconds): 7 seconds ago
    [DOWNLOAD GENERATED] Last update (date): 2021-02-25 19:15:37

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Jochen Klein

    (@jochenklein)

    I now managed getting it working by setting “other options” -> “Bypass web server timeout directive – backup process may be slower”

    Bu I am unsure if it is ok/good doing so. Or are there cons (beside slower operation)?

    Plugin Support backupsupport

    (@backupsupport)

    Hi @jochenklein

    No it’s just a different technique our plugin by default uses the quickest method some servers don’t allow to use them (as on yours PHP CLI is blocked).

    The option you used is basically the same thing as others but just different approach to solve issues on particular environment.

    I’ll close this topic now.
    If you have any more questions feel free to ask 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Backup failed’ is closed to new replies.