Backup failed at 0%

  • Resolved mrfranzfernandez

    (@mrfranzfernandez)


    2 years, 5 months ago

    Debug code: BMI-16PF2Nr2-57277

    Backup failing at 0%. We have the necessary 1GB to create backup. Please let us know if there is anything else we need to do. Thanks

    The page I need help with: [log in to see the link]

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  • Plugin Author iClyde

    (@iclyde)

    2 years, 5 months ago

    Hi @mrfranzfernandez

    Update to v1.4.1 which includes improvements to firewall rules.

    WordFence is blocking our backup process from working.
    Please go to WordFence settings and find setting that prevents .php file execution in wp-content or plugins directory.

    Once you disable that preventive option, it should work properly.
    If you can’t find that, you can temporarily disable WordFence for the time of backup.

    Let me know if that resolves your issue 🙂
    Thank you!

Viewing 1 replies (of 1 total)

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