backup failed at 1%

Resolved owlit
(@owlit)

3 years ago
The Backup failed at 1%

It saids that there is no manifest-file in the backup, but there is one.

Here is my debug Code: BMI-3ycbpCh4-92805

The Log-File can be downloaded here

The Backup-File can be downloaded here

The WordPress Version is 6.2, PHP-Version is 7.4 (can be modified if needed) , the Database is MySQL 5.7 (can be modified to 8.0) and FPM is set tu nginx
- This topic was modified 3 years ago by owlit.
The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Support MixHa
(@mixha)

3 years ago
Hello @owlit ,

It seem like you have very low execution limit threshold, which caused the process to stop while it was trying to check the free space.

In our plugin it is possible to disable free space checks, but it’s not recommended and you should do that only if you’re 100% sure that you have enough space on the server for the backup.

If you don’t have enough space for the backup or migration, but you will tell the plugin that there is enough, the process may still fail and your site may encounter many issues due to the lack free space.

Step list of the solution:
1. Go to “Other options” section
2. Disable space checking: https://prnt.sc/PAlbYsz3RszJ
3. Disable PHP CLI checking: https://prnt.sc/1sljr31
4. Change backup method: https://prnt.sc/1s1ofpa
5. Save “Other options” section
6. Force stop both processes: https://prnt.sc/1trv1tm
7. Run your process once again
Let me know if that resolves your issue 🙂
Thank you!

P.S. You might want to remove the link to your site backup and log file in your comment, people can misuse it.
Thread Starter owlit
(@owlit)

3 years ago

Hello mixha,

I’ve done everything you wrote but the problem is still the same. It tolds again the manifest file is missing. Here is the new Code:

BMI-LCCiNhMO-69466

Thanks for your help so far.

P.S.: I don’t know why but I can’t modify my post above. I’ve delete the files from the server. If you need one to check out something, let me know.

Plugin Support MixHa
(@mixha)

3 years ago

Hello @owlit ,

From the log it seems that free space checking was not disabled properly. Please re-check it.

Apart from that, please do a quick check of the backup file – on your local machine, take a peek inside, just to see if you can see the content. If you cannot, it means that the file is corrupted, otherwise it should be good.

Kind regards

Thread Starter owlit
(@owlit)

3 years ago

I’ve checked the Backup-File. Everything seems all right. I can open the file and also decompress it with zero errors.

All Options you’ve told me are checked. See this picture

Plugin Support MixHa
(@mixha)

3 years ago

Hello @owlit ,

Thank you for the update. Can you please share a new debug log with our team so we can inspect the issue further?

Thanks in advance

Plugin Support MixHa
(@mixha)

3 years ago

Hey @owlit

We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

Kind regards

Viewing 6 replies - 1 through 6 (of 6 total)

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